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      H&M

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      Shop Assistant Interview

      Jan 5, 2024
      Anonymous employee
      Portsmouth, South East England, England
      Accepted offer
      Positive experience
      Easy interview

      Application

      I interviewed at H&M (Portsmouth, South East England, England)

      Interview

      Informal chat that wasn't expecting. Had prepared for a more formal interview Good info about the role and the ways of working was provided Felt very relaxed and at ease and all questions were answered Quick response Felt at ease

      Interview questions [1]

      Question 1

      Experience and suitability for the role
      Answer question

      Other Shop Assistant Interview Reviews for H&M

      Shop Assistant Interview

      Jan 28, 2026
      Anonymous employee
      Monza
      Accepted offer
      Neutral experience
      Average interview

      Application

      I interviewed at H&M (Monza)

      Interview

      Mi hanno fatto le classiche domande da hr. Tutto ok e conforme al lavoro svolto. Mi hanno ricontattata dopo poco e ho accettato la posizione lavorativa. Sono cambiate poi dopo il colloquio.

      Interview questions [1]

      Question 1

      Pregi e difetti, cosa faresti in questa occasione?
      Answer question

      Shop Assistant Interview

      Sep 17, 2025
      Anonymous Interview Candidate
      Berlin
      No offer
      Neutral experience
      Difficult interview

      Application

      I applied online. I interviewed at H&M (Berlin) in May 2025

      Interview

      1. Telefonat und kurzes Telefoninterview mit HR. - was auch sehr angenehm und nett verlaufen ist. 2. Interview mit Store Manager und Teamleiter im jeweiligen Store vor Ort. - was so gemischt verlaufen ist.

      Interview questions [1]

      Question 1

      Wenn eine Kollegin sich laut, sehr emotional und negativ über den Store Manager aufregt nach einem Meeting mit ihm, wie reagiere ich darauf?
      Answer question

      Shop Assistant Interview

      Jan 20, 2025
      Anonymous Interview Candidate
      Tel Aviv-Yafo
      Declined offer
      Positive experience
      Easy interview

      Application

      I applied in-person. The process took 1 day. I interviewed at H&M (Tel Aviv-Yafo) in Jan 2025

      Interview

      The branch manager was very nice. Asked about work experience, my expectations. I was interested in H&M Home section of the store. She told me there's no solid separations between the sections and employees are expected to share the workload in times of need. I was told there are 4000 visitors daily in the branch. Full-time position is 180h monthly, in a week 4 shifts+1 shift either on Friday or Saturday evening. First 6 months they pay 37 shekels per hour, then 39 shekels.

      Interview questions [1]

      Question 1

      Work experience, my expectations from the work place.
      1 Answer

      H&M interviews FAQs

      • Shop Assistant applicants have rated the interview process at H&M with 2.8 out of 5 (where 5 is the highest level of difficulty) and assessed their interview experience as 80% positive. To compare, the company-average is 71.1% positive. This is according to Glassdoor user ratings.
      • Candidates applying for Shop Assistant roles take an average of 1 day to get hired, when considering 5 user submitted interviews for this role. To compare, the hiring process at H&M overall takes an average of 20 days.
      • Common stages of the interview process at H&M as a Shop Assistant according to 5 Glassdoor interviews include:

        Presentation:  25%

        Group panel interview:  25%

        Background check:  25%

        One on one interview:  25%

      • Here are the most commonly searched roles for interview reports -

        1. Sales Associate(3153) ;
        2. Sales Advisor(3007) ;
        3. Part-time Sales Advisor(1155) ;
        4. Sales Assistant(926) ;
        5. Department Manager(921) ;
        6. Visual Merchandiser(838) ;
        7. Retail Sales Associate(589) ;
        8. Store Manager(375) ;
        9. Vendeur(282) ;
        10. Vendeuse(209) ;
        11. Sales(188) ;
        12. Customer Service Representative(172) ;
        13. Retail Sales Assistant(163) ;
        14. Manager(153) ;
        15. Sales Advisor - Full Time(150) .


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