H & R Block is hiring seasonal P/T staff to assist during the busy tax season. You complete an application and then are immediately emailed a link, requesting that you complete a 20 minute video interview. You are given the chance to complete the practice questions which is helpful. Took the practice ??, made some notes and then went back to start the "real"test Thoughtful questions are one thing, asking candidates to evaluate pictues and shapes and then determine which shapes are matching- reall??? I must be in 3rd grade. If you think how a person evaluates shapes will determine their level of cusomter service and support- then good luck to you.