Seasonal Systems Technical Support Agent applicants have rated the interview process at H&R Block with 3 out of 5 (where 5 is the highest level of difficulty) and assessed their interview experience as 100% positive. To compare, the company-average is 71.4% positive. This is according to Glassdoor user ratings.
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It was a thirty minute interview with the usual troubleshooting questions: mapping drives, printers, networks, imaging systems and POS systems questions. The other questions were where customer related and personal evaluation questions.