CSR applicants have rated the interview process at HSBC with 2.6 out of 5 (where 5 is the highest level of difficulty) and assessed their interview experience as 64% positive. To compare, the company-average is 64.7% positive. This is according to Glassdoor user ratings.
Candidates applying for CSR roles take an average of 20 days to get hired, when considering 63 user submitted interviews for this role. To compare, the hiring process at HSBC overall takes an average of 30 days.
Common stages of the interview process at HSBC as a CSR according to 63 Glassdoor interviews include:
One on one interview: 19%
Phone interview: 17%
Background check: 16%
Skills test: 13%
Drug test: 9%
Personality test: 7%
IQ intelligence test: 7%
Presentation: 5%
Group panel interview: 5%
Other: 2%
Here are the most commonly searched roles for interview reports -
I applied online. The process took 3 weeks. I interviewed at HSBC (New York, NY) in Aug 2017
Interview
I applied online. I received an interview about 2-weeks later with the branch manager. It was fairly easy, nothing out of the ordinary. Was asked about my previous work experience & banking experience. If I had any knowledge about the company. Describe myself, my work ethic & what I was looking to achieve with working at this company. A week later I received an offer a part-time teller position.
The application process to the hiring took about 3 weeks. After that it was your normal background check, drug testing & about 1-1.5 months of training.
The interview process had multiple stages and it took about 4 months from when I applied to final rounds. It starts with a personality assessment, then an on-demand interview, and then 2 virtual interviews with the team.
Interview questions [1]
Question 1
Why did you apply for this role and why do you want to work at HSBC?
Submit online application and passed online simulation, similar to what role would entail. Had a telephone interview, then in person interview at the building. Interview was okay but started late and felt rushed. Completed online based interview. Lengthy process for minimum salary, and long hours. Took 14 days to hear back. Not worth the hassle
I was invited to do an online assessment that was about answering a fake call from a customer and helping them through a banking problem they were having, then a screening call, finally an in-person interview