Personal Banker applicants have rated the interview process at HSBC with 2.8 out of 5 (where 5 is the highest level of difficulty) and assessed their interview experience as 69% positive. To compare, the company-average is 64.7% positive. This is according to Glassdoor user ratings.
Candidates applying for Personal Banker roles take an average of 25 days to get hired, when considering 34 user submitted interviews for this role. To compare, the hiring process at HSBC overall takes an average of 30 days.
Common stages of the interview process at HSBC as a Personal Banker according to 34 Glassdoor interviews include:
Phone interview: 30%
One on one interview: 29%
Background check: 14%
Skills test: 8%
Presentation: 6%
IQ intelligence test: 4%
Personality test: 4%
Drug test: 3%
Group panel interview: 3%
Here are the most commonly searched roles for interview reports -
I applied online. The process took 2 months. I interviewed at HSBC in Dec 2021
Interview
Simple and scenario based
Need to answer various retail situations along with customer service related questions.
Some questions about company and its values etc Questions about cash handling
Other than that rest was scenario based. Usual retail scenarios and sales related questions were asked
Interview questions [1]
Question 1
How would you handle complaints
How would you handle angry customers
Good but not great hat is your strengths and weaknesses not that hard but not that easy. prepare well beforehand for tough questions. brace for impact. make sure you are well advanced
I did a face to face interview with two manager, it was pretty chill, but the pay is under my expectations. Also, you might need to work on Saturday as well.
I applied through an employee referral. The process took 4 weeks. I interviewed at HSBC (Sydney)
Interview
The process is very lengthy . First you have to answer a series of questions online the. You get picked up for 2x interviews. One with the branch manager and customer service manager and one with the regional manager. Come prepared
Interview questions [1]
Question 1
General Behavioral Questions
1. Can you tell me about a time when you faced a significant challenge at work? How did you handle it?
2. Describe a situation where you had to work with a difficult colleague. How did you manage the relationship?
3. Give an example of a time when you showed initiative and took the lead on a project.
4. How do you prioritize your tasks when you have multiple deadlines to meet?
5. Tell me about a time when you received constructive criticism. How did you respond to it