Terrible phone experiences with HR. The interview questions are funny. I used to work at a bank called Agricultural bank, the HR asked me are your clients agricultural clients? I told her it's a normal bank, like US bank, you cannot say that the bank is US citizen only. Also, I submitted my resume before, they suppose saw it before. After I mentioned I was mainly doing commercial-line, the HR said " I am sorry, we are looking for someone who was doing the personal line. First, they should see my resume before, they suppose knew my background, why you set up the phone interview? Second, I do not think commercial-line and personal have a big difference. I know how to market the carriers, endorsement, billing, a lot of the same rules for both lines. During the phone interview, really wanted to hang up the phone. After the interview, the HR said will forward the information to the location manager. Do not want to continue with them.