I applied online. The process took 1 week. I interviewed at Hallmark (Kansas City, KS) in May 2019
Interview
Easy and personable one-on-one chat with the store manager. Topics included skills, background, knowledge of the company. It was short, but gave me a good sense of the position. Nothing too difficult; very traditional interview questions.
Very easy, dropped off an application in person and they called me in for an interview me a couple days later. Hired me on the spot after some questions about customer service experience and availability.
I applied in-person. I interviewed at Hallmark (Pinehurst, NC) in Jul 2019
Interview
Basic Questions none were too difficult and it was a fairly easy process but training on the other hand wasn’t the best in my opinion people could have been more hands on and understanding
Customer Service Representative applicants have rated the interview process at Hallmark with 1.8 out of 5 (where 5 is the highest level of difficulty) and assessed their interview experience as 50% positive. To compare, the company-average is 72.5% positive. This is according to Glassdoor user ratings.
Candidates applying for Customer Service Representative roles take an average of 4 days to get hired, when considering 4 user submitted interviews for this role. To compare, the hiring process at Hallmark overall takes an average of 14 days.
Common stages of the interview process at Hallmark as a Customer Service Representative according to 4 Glassdoor interviews include:
One on one interview: 50%
Phone interview: 33%
Background check: 17%
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