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    • Service Delivery Team Lead Interview

      Apr 19, 2025
      Anonymous Interview Candidate
      No offer
      Negative experience
      Average interview

      Application

      I applied online. I interviewed at Hapag-Lloyd

      Interview

      This review is for Hapag Lloyd İzmir, Turkey. At first when I applied to this job, I have received a call from a Hapag Lloyd HR, and we had a nice conversation. Afterwards, she kindly let me know that my management experience was not up to this role, and I understood, thanked her. After around 1.5 months, I have been called by Hapag Lloyd HR again, and have been informed that they have decided to make the job requirements more flexible and decided to further interview me, and I happily accepted. I had a very nice online interview with HR manager. Following this, I have taken an online personality test. The next step was meeting with Global Customer Care managers. I have been invited to the Hapag Lloyd HQ during the working days; therefore, I had taken an out of office leave from my current work and I have went to the interview. During the course of my interview, the two person interviewing me (not HR, GCC team) have been very demanding; even though they knew my background and even though I did not cheat them in any way regarding my background, they focused solely on my weaknesses. I felt as if any of my positive experiences nor my brutal honesty during this interview helped the opinion of the team members, which is also OK. However, afterwards, I have been totally ghosted by Hapag-Lloyd. No e-mail. No sms. Neither the HR who called me back, nor the HR Manager did not respond to my calls and messages. I am an adult and can take rejection. However, ghosting was something I was not expecting from Hapag Lloyd. It has been 2 months since I have been ghosted by HR. My application status at HR career website is not updated either.

      Interview questions [1]

      Question 1

      My experiences as manager, and how I would implement my team to use Python.
      Answer question

      Hapag-Lloyd interviews FAQs

      • Common stages of the interview process at Hapag-Lloyd as a Service Delivery Team Lead according to 1 Glassdoor interviews include:

        Personality test:  50%

        One on one interview:  50%

      • Here are the most commonly searched roles for interview reports -

        1. Coordinator(37) ;
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        4. Manager(24) ;
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    • Jobs at Hapag-Lloyd

      8 jobs in United States
      Coordinator Customer Service
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      Coordinator Customer Service
      Atlanta, GA
      ·
      $37K - $55K /yr
      (Glassdoor est.)
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      Coordinator Customer Service
      Atlanta, GA
      ·
      $37K - $55K /yr
      (Glassdoor est.)
      View job
      Coordinator Customer Service
      Atlanta, GA
      View job
      Coordinator Customer Service
      Atlanta, GA
      ·
      $37K - $55K /yr
      (Glassdoor est.)
      View job
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