I applied online. The process took 4 months. I interviewed at Happy Returns in Jan 2024
Interview
Easily the worst candidate experience during the interview process ever!
The company was unresponsive to emails/calls on the next steps, and dragged me through a 4-month long interview process without even a courtesy call or email on the results of the interview after onsite.
I applied through a recruiter. I interviewed at Happy Returns
Interview
30 min recruiter phone screen. 1 hour HM screen. 3 hour technical HackerRank challenge, then 4 or 5 hours of onsite. the 3 hour tech screen had 2 hrs of system design and 1 hour of coding.
Most interviewers look exhausted or got that thousand yard stare. They have been through a lot recently and I don't blame them, but that's going to be a hint the kind of chaos and pushed-to-the-limit environment they are in.
There are two main issues with their recruiting process.
1) The ridiculous 3 hours HackerRank challenge. That is simply unheard of, and it's ridiculous to do system design within 2 hours with no feedback, because you have no one to talk to. That's just now how that works. I did my best and got through that round but it was an awful experience and not a good use of 3 hours of my time.
2) After the onsite round, they just dropped me with a one sentence email. Excuse me. I put in about 10 or 12 hours of my time to go through the process with you and you can't give me some feedback even though I requested it? That is extremely rude and not how things work in the industry. Also, the recruiter is a 3rd party and didn't send me any prep material. At all.
This is one of the few companies where I got less respect for AFTER I have interviewed with them. Rejections happen I get that, but how they handled the whole process was just disrespectful.
Interview questions [1]
Question 1
design a returns system. various management questions
Candidates applying for Engineering Manager roles take an average of 120 days to get hired, when considering 2 user submitted interviews for this role. To compare, the hiring process at Happy Returns overall takes an average of 25 days.
Common stages of the interview process at Happy Returns as a Engineering Manager according to 2 Glassdoor interviews include:
Group panel interview: 25%
One on one interview: 25%
Skills test: 13%
Phone interview: 13%
IQ intelligence test: 13%
Presentation: 13%
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