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      Headway (NY)

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      Provider Success Interview

      May 4, 2024
      Anonymous Interview Candidate
      No offer
      Negative experience
      Average interview

      Application

      I applied through an employee referral. The process took 4 weeks. I interviewed at Headway (NY)

      Interview

      Very long interview process, even with a referral from a current employee. It took over a month to complete the first 3 rounds of interviews: an hour long recruiter video call, hour long call with hiring manager, and a panel interview and take home assignment + presentation. The presentation was seemingly unrelated to the role, even though the instructions said that Headway had already worked through and completed the problem. I worked with 5+ recruiters throughout the process, most of which were completely unresponsive to email questions. The salary/comp was changed significantly (>$30k) for the role after 2nd & 3rd interview. I received a canned rejection email from a recruiter with no feedback (she said it was company policy for feedback to remain confidential). Similar-sized companies I’ve interviewed with at least gave me a call with some tidbit of feedback, especially after spending hours crafting a presentation. I do not recommend wasting your time interviewing here.

      Interview questions [1]

      Question 1

      Review a Gong call and provide start, stop, continue feedback to the rep.
      Answer question

      Headway (NY) interviews FAQs

      • Candidates applying for Provider Success roles take an average of 30 days to get hired, when considering 1 user submitted interviews for this role. To compare, the hiring process at Headway (NY) overall takes an average of 22 days.
      • Common stages of the interview process at Headway (NY) as a Provider Success according to 1 Glassdoor interviews include:

        Group panel interview:  20%

        Other:  20%

        Phone interview:  20%

        Presentation:  20%

        One on one interview:  20%

      • Here are the most commonly searched roles for interview reports -

        1. Provider Growth Associate(50) ;
        2. Therapist(36) ;
        3. Licensed Clinical Social Worker LCSW(9) ;
        4. Software Engineer(9) ;
        5. Account Executive(7) ;
        6. Operations(7) ;
        7. Senior Provider Growth Associate(7) ;
        8. Customer Experience Associate(6) ;
        9. LPC Therapist(5) ;
        10. Manager(4) ;
        11. Recruiter(4) ;
        12. Senior Associate(4) ;
        13. Behavior Therapist(3) ;
        14. Clinician(3) ;
        15. Customer Service Representative(3) .


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