I went through several rounds: a mock sales call, a behavioral interview, and finally a 15 minute leadership interview with a senior sales leader. The first part of the process was incredibly positive. The recruiter and hiring managers I initially spoke with were warm, thoughtful, and genuinely seemed invested in understanding who I was as a candidate. I felt strongly aligned with Headway’s mission and put a lot of care into tailoring my prep to their values and principles. Unfortunately, my final leadership interview was a very different experience. The interviewer seemed disengaged from the beginning, and the energy shifted drastically from the earlier rounds. I stayed focused, answered clearly, and even asked at the end if there was anything I could clarify or expand on. He said no, that I had covered everything well so I left the conversation feeling hopeful. I was surprised to be rejected shortly after that final call, especially without any constructive feedback. I followed up multiple times with Briana, the Head of Talent, to better understand the decision and to learn from the experience. Despite my messages being polite and respectful, I never received a response. Eventually, my emails and messages went unanswered altogether. This kind of inconsistency in candidate experience was disappointing especially for a company so focused on empathy, access, and care. I fully understand not every role is the right fit, but I don’t think it’s unreasonable to expect clarity or feedback after investing so much time and effort into a multi round process. The final interaction felt rushed, impersonal, and left me feeling like the decision may have been made before I even had a fair shot. Advice to Interviewers. Please remember that how you treat candidates especially those deeply aligned with your mission MATTERS. If a decision has been made, be honest. If candidates are asking for feedback, especially after investing time and energy, make space to offer even a brief response. Candidates deserve closure, and silence can feel unnecessarily dismissive in a process that started with so much promise.