I applied through a recruiter. The process took 1 day. I interviewed at Health First (Kuala Lumpur) in Oct 2025
Interview
1, Introduce yourself
2. Translate a medical bill from English to mandarin
the position is actually to help Mandarin speakers to understand their English bill. But I did not expect the translate was that hard, surely they are looking for advance level
Interview questions [1]
Question 1
No, we just begin with introducing ourselves and then straight forward to the assessments.
I applied online. I interviewed at Health First (Florida Ridge, FL) in May 2024
Interview
Very aggressive , didnt get the job due to my answers not being persuasive enough ,pretty much chose some one over me ,says I did great and got the email next morning saying they chose another candidate due to my answer or w.e
Interview questions [1]
Question 1
Tell about a time you face a challenge and how did u handle it
I applied through a recruiter. I interviewed at Health First (Rockledge, FL) in Oct 2020
Interview
Easy going. It was virtual and the management made you very comfortable. I was asked a total of 5 questions. They were not hard. Make sure to research the company and be ready. They want to make sure you are going to stay.
Interview questions [1]
Question 1
They asked about the company and why you wanted to work there.
Customer Service Representative applicants have rated the interview process at Health First with 3.3 out of 5 (where 5 is the highest level of difficulty) and assessed their interview experience as 25% positive. To compare, the company-average is 51.8% positive. This is according to Glassdoor user ratings.
Candidates applying for Customer Service Representative roles take an average of 11 days to get hired, when considering 4 user submitted interviews for this role. To compare, the hiring process at Health First overall takes an average of 19 days.
Common stages of the interview process at Health First as a Customer Service Representative according to 4 Glassdoor interviews include:
Skills test: 24%
Phone interview: 24%
Drug test: 12%
Group panel interview: 12%
Other: 6%
Personality test: 6%
Presentation: 6%
Background check: 6%
One on one interview: 6%
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