Is it hard to get hired as a Customer Service Representative (CSR) at HealthSherpa?

Customer Service Representative (CSR) applicants have rated the interview process at HealthSherpa with 3 out of 5 (where 5 is the highest level of difficulty) and assessed their interview experience as 100% positive. To compare, the company-average is 47.6% positive. This is according to Glassdoor user ratings.

Where can I find HealthSherpa interview experiences by job title?

Consumer Advocate (6) ; Agent Support (3) ; Customer Service Representative (3) ; Agent Support Representative (2) ; Customer Service Representative (CSR) (2) ; Medicare Sales Agent (2) ; Medicare Specialist (2) ; Senior Software Engineer (2)

HealthSherpa Customer Service Representative (CSR) Interview Questions

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HealthSherpa

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Customer Service Representative (CSR) Interview

Aug 23, 2024

Anonymous employee

Los Angeles, CA

Jobs at HealthSherpa

16 jobs in United States

Seasonal Agent Support Representative (Remote - UT)

Seasonal Agent Support Representative (Remote - TX)

Seasonal Agent Support Representative (Remote - TN)

Seasonal Agent Support Representative (Remote - FL)

Seasonal Agent Support Representative (Remote - VA)

HealthSherpa interviews FAQs

Customer Service Representative (CSR) applicants have rated the interview process at HealthSherpa with 3 out of 5 (where 5 is the highest level of difficulty) and assessed their interview experience as 100% positive. To compare, the company-average is 47.6% positive. This is according to Glassdoor user ratings.
Common stages of the interview process at HealthSherpa as a Customer Service Representative (CSR) according to 1 Glassdoor interviews include:
Background check: 25%
Personality test: 25%
One on one interview: 25%
Skills test: 25%
Here are the most commonly searched roles for interview reports -
Consumer Advocate(6) ;
Agent Support(3) ;
Customer Service Representative(3) ;
Agent Support Representative(2) ;
Customer Service Representative (CSR)(2) ;
Medicare Sales Agent(2) ;
Medicare Specialist(2) ;
Senior Software Engineer(2) .

HealthSherpa interviews HealthSherpa Customer Service Representative (CSR) interviews HealthSherpa interview

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HealthSherpa interviews FAQs

Customer Service Representative (CSR) applicants have rated the interview process at HealthSherpa with 3 out of 5 (where 5 is the highest level of difficulty) and assessed their interview experience as 100% positive. To compare, the company-average is 47.6% positive. This is according to Glassdoor user ratings.
Common stages of the interview process at HealthSherpa as a Customer Service Representative (CSR) according to 1 Glassdoor interviews include:
Background check: 25%
Personality test: 25%
One on one interview: 25%
Skills test: 25%
Here are the most commonly searched roles for interview reports -
Consumer Advocate(6) ;
Agent Support(3) ;
Customer Service Representative(3) ;
Agent Support Representative(2) ;
Customer Service Representative (CSR)(2) ;
Medicare Sales Agent(2) ;
Medicare Specialist(2) ;
Senior Software Engineer(2) .

Glassdoor

About / Press
Awards
Blog
Research
Contact Us
Guides

Employers

Free Employer Account
Employer Center
Employers Blog

Information

Help
Guidelines
Terms of Use
Privacy & Ad Choices
Do Not Sell Or Share My Information
Cookie Consent Tool
Security

Work With Us

Advertisers
Careers

Download the App

Browse by:
Companies
Jobs
Locations
Communities
Recent Posts

Customer Service Representative (CSR) Interview

Aug 23, 2024

Anonymous employee

Los Angeles, CA

Accepted offer

Positive experience

Average interview

Application

I interviewed at HealthSherpa (Los Angeles, CA)

Interview

30 minute virtual interview after I had a phone interview with a recruiter. I was asked what time worked best and then they notified me of the time. I applied online and waited to hear back from them process took about a week.

Interview questions [1]

Question 1

Explain a difficult situation with an upset customer.

1 Answer

Jobs at HealthSherpa

16 jobs in United States

Seasonal Agent Support Representative (Remote - UT)

Seasonal Agent Support Representative (Remote - TX)

Seasonal Agent Support Representative (Remote - TN)

Seasonal Agent Support Representative (Remote - FL)

Seasonal Agent Support Representative (Remote - VA)

View all Customer Service Representative (CSR) Jobs