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      HealthStream

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      Customer Support Interview

      Jun 12, 2026
      Anonymous Interview Candidate
      No offer
      Negative experience
      Average interview

      Application

      I applied online. I interviewed at HealthStream

      Interview

      The recruitment process here is incredibly unorganized. After a positive initial chat, the recruiter was supposed to connect me with a manager for a formal interview, but communication stopped entirely. I made multiple attempts to follow up via phone and email over a two-week period, but received zero acknowledgement. As an experienced former employee who left in good standing and with rehireable status, I expected a basic level of professional courtesy. Seeing the jobs continuously reposted while qualified applicants are ignored suggests a flawed hiring process.

      Interview questions [1]

      Question 1

      The recruiter asked about my background and experience. I found this repetitive since I previously worked there, left in good standing, and even provided recommendation letters from my former managers at the organization.
      Answer question

      HealthStream interviews FAQs

      • Common stages of the interview process at HealthStream as a Customer Support according to 1 Glassdoor interviews include:

        Skills test:  50%

        Phone interview:  50%

      • Here are the most commonly searched roles for interview reports -

        1. Software Developer(16) ;
        2. Sales(15) ;
        3. Solution Executive(13) ;
        4. Account Executive(12) ;
        5. Account Manager(10) ;
        6. Solutions Executive(7) ;
        7. Implementation Manager(6) ;
        8. Intern(6) ;
        9. Manager(6) ;
        10. Product Manager(5) ;
        11. Software Engineer(5) ;
        12. Associate Solution Executive(4) ;
        13. Customer Support Specialist(4) ;
        14. Director(4) ;
        15. Implementation Specialist(4) .


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      Jobs at HealthStream

      21 jobs in United States
      Success Manager
      Nashville, TN
      ·
      $70K - $85K /yr
      (Employer provided)
      View job
      Success Manager
      Nashville, TN
      ·
      $70K - $90K /yr
      (Employer provided)
      View job
      Tier 2 Customer Support Specialist
      Nashville, TN
      ·
      $56K - $75K /yr
      (Employer provided)
      View job
      Tier 1 Customer Support Specialist I
      Nashville, TN
      ·
      $19 - $27 /hr
      (Employer provided)
      View job
      Solution Executive
      Nashville, TN
      ·
      $56K - $90K /yr
      (Employer provided)
      View job
      View all Customer Support Jobs