I applied online. I interviewed at HelloFresh (Newark, NJ) in Feb 2021
Interview
Applied online through LinkedIn, received an email from a recruiter that same day to set up a 30-min phone screen. Basic phone screen questions about my experience and the position. The recruiter was transparent from the start, and discussed the salary range and commute expectations. The 2nd round was a 1-hr video conference with two Associate Directors in Customer Care--this interview went well and asked situational questions based on my experience. The 3rd round was a 30-min video conference with the VP of Customer Care. This also went well, and questions were focused on my leadership style and experience. All those involved in the interview process were comfortable to talk to, and made the interview experience enjoyable. I was surprised when I did not receive a job offer
Interview questions [1]
Question 1
Tell me about your background
How would you describe your leadership style?
How do you ensure effective communication with your team?
Tell me 3 words that describe you
Tell me about a time you had to handle a difficult change
Give me an example of how you develop an associate
Operations Manager - Customer Service applicants have rated the interview process at HelloFresh with 3 out of 5 (where 5 is the highest level of difficulty) and assessed their interview experience as 100% positive. To compare, the company-average is 50.6% positive. This is according to Glassdoor user ratings.
Common stages of the interview process at HelloFresh as a Operations Manager - Customer Service according to 1 Glassdoor interviews include:
Phone interview: 50%
One on one interview: 50%
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