How long does it take to get hired as a Customer Service Advisor at Henley Enterprises?

Candidates applying for Customer Service Advisor roles take an average of 14 days to get hired, when considering 1 user submitted interviews for this role. To compare, the hiring process at Henley Enterprises overall takes an average of 8 days.

Where can I find Henley Enterprises interview experiences by job title?

Service Center Manager (27) ; Assistant Manager (25) ; Senior Technician (20) ; Area Manager (11) ; Senior Tech (9) ; Certified Technician (8) ; Technician (6) ; Manager (5) ; SCM (4) ; ASCM (2) ; Assistant Service Center Manager (2) ; Assistant Store Manager (2) ; Customer Service Representative (2) ; General Manager (2) ; Senior Member of Technical Staff (2)

Henley Enterprises Customer Service Advisor Interview Questions

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Henley Enterprises

Engaged Employer

Customer Service Advisor Interview

Dec 5, 2016

Anonymous employee

New Castle, DE

Accepted offer

Neutral experience

Average interview

Application

I applied online. The process took 2 weeks. I interviewed at Henley Enterprises (New Castle, DE) in Jun 2015

Interview

You fill out your app online, they call you and do a very short phone interview. They ask you to come to the store and you interview with the store manager. You then go and drive all the way to the home store of their area, which could be an hour or more away, and interview with the area manager. From there it's determined if you're hired or not.

Interview questions [1]

Question 1

How do you handle a irrate customer?

Answer question

Henley Enterprises interviews FAQs

Candidates applying for Customer Service Advisor roles take an average of 14 days to get hired, when considering 1 user submitted interviews for this role. To compare, the hiring process at Henley Enterprises overall takes an average of 8 days.
Common stages of the interview process at Henley Enterprises as a Customer Service Advisor according to 1 Glassdoor interviews include:
Skills test: 20%
Personality test: 20%
Drug test: 20%
Background check: 20%
One on one interview: 20%
Here are the most commonly searched roles for interview reports -
Service Center Manager(27) ;
Assistant Manager(25) ;
Senior Technician(20) ;
Area Manager(11) ;
Senior Tech(9) ;
Certified Technician(8) ;
Technician(6) ;
Manager(5) ;
SCM(4) ;
ASCM(2) ;
Assistant Service Center Manager(2) ;
Assistant Store Manager(2) ;
Customer Service Representative(2) ;
General Manager(2) ;
Senior Member of Technical Staff(2) .

Henley Enterprises interviews Henley Enterprises Customer Service Advisor interviews Henley Enterprises interview

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