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      Hexcel

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      Customer Service Representative Interview

      Feb 10, 2025
      Anonymous Interview Candidate
      No offer
      Negative experience
      Easy interview

      Application

      I applied online. The process took 1+ week. I interviewed at Hexcel in Mar 2023

      Interview

      Very disrespectful. I was contacted to have a Teams interview of 45 minutes one week after the first communication. I agreed and the time of the interview was changed many times, including 1 hour before the actual interview, which I accepted and was always flexible. I was prepared for the 45 mins interview, the interviewer not only arrived late but also cut me straight after 12 mins chat (I even thought that I might had read 45 when it was really 15 mins, but in all communications it said 45 minutes initial interview) The questions asked were very basic and more about my notice period and such things than getting to know me as a person or worker, as an initial interview. A few days later I received a "general communication" from "my workday" rejecting me. I wrote to the interviewer to ask for feedback, as I consider that I fulfilled with all the requirements, soft and hard skills and I was not even offered the opportunity to demonstrate it. The feedback was that they needed an immediate start date. Which was something that I was not aware of, and if I had known it, I could have negotiated a shorter notice period, as I had some unused holidays, etc...

      Interview questions [1]

      Question 1

      What was my notice period and such basic things
      Answer question

      Other Customer Service Representative Interview Reviews for Hexcel

      Customer Service Representative Interview

      Apr 28, 2026
      Anonymous employee
      Shah Alam
      Accepted offer
      Positive experience
      Average interview

      Application

      I applied online. The process took 3 months. I interviewed at Hexcel (Shah Alam) in Jun 2024

      Interview

      It was good and appreciated for open communication. Be yourself is the motto to success the interview in this firm. The managers interviewed the candidate based on the profile submitted. The overall process for hiring took 3 months.

      Hexcel interviews FAQs

      • Customer Service Representative applicants have rated the interview process at Hexcel with 3 out of 5 (where 5 is the highest level of difficulty) and assessed their interview experience as 100% positive. To compare, the company-average is 58.3% positive. This is according to Glassdoor user ratings.
      • Candidates applying for Customer Service Representative roles take an average of 90 days to get hired, when considering 1 user submitted interviews for this role. To compare, the hiring process at Hexcel overall takes an average of 32 days.
      • Common stages of the interview process at Hexcel as a Customer Service Representative according to 1 Glassdoor interviews include:

        One on one interview:  50%

        Skills test:  50%

      • Here are the most commonly searched roles for interview reports -

        1. Process Associate(23) ;
        2. Engineer(12) ;
        3. Lab Technician(11) ;
        4. Process Technician(7) ;
        5. Quality Engineer(7) ;
        6. Machine Operator(6) ;
        7. Customer Service Representative (CSR)(4) ;
        8. Engineering Intern(4) ;
        9. Intern(4) ;
        10. Manufacturing Engineer(4) ;
        11. Operations(4) ;
        12. Process Engineer(4) ;
        13. Process Lead(4) ;
        14. Production Operator(4) ;
        15. Production Technician(4) .


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    • Jobs at Hexcel

      8 jobs in United States
      Account Representative
      Burlington, WA
      ·
      $62K - $70K /yr
      (Employer provided)
      View job
      Sr. HRIS Analyst
      Salt Lake City, UT
      ·
      $68K - $100K /yr
      (Glassdoor est.)
      View job
      Customer Business Team Manager
      Salt Lake City, UT
      ·
      $74K - $111K /yr
      (Glassdoor est.)
      View job
      Director of Benefits
      Stamford, CT
      ·
      $134K - $201K /yr
      (Glassdoor est.)
      View job
      Electrical Technician
      Casa Grande, AZ
      ·
      $41 - $42 /hr
      (Employer provided)
      View job
      View all Customer Service Representative Jobs