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      Higher Logic

      Engaged Employer

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      Related searches: Higher Logic reviews | Higher Logic jobs | Higher Logic salaries | Higher Logic benefits
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      Customer Experience Interview

      Feb 11, 2022
      Anonymous employee
      Accepted offer
      Positive experience
      Average interview

      Application

      I applied through an employee referral. The process took 6 weeks. I interviewed at Higher Logic in Nov 2020

      Interview

      The process was fast-moving, but long. The conversations were casual & the interviewers varied in their intensity. Everyone clearly has a passion for the industry & is very dedicated to keeping the customer first.

      Interview questions [1]

      Question 1

      What do you think makes an exceptional customer service experience?
      Answer question
      1

      Higher Logic interviews FAQs

      • Customer Experience applicants have rated the interview process at Higher Logic with 3 out of 5 (where 5 is the highest level of difficulty) and assessed their interview experience as 100% positive. To compare, the company-average is 44.1% positive. This is according to Glassdoor user ratings.
      • Candidates applying for Customer Experience roles take an average of 42 days to get hired, when considering 1 user submitted interviews for this role. To compare, the hiring process at Higher Logic overall takes an average of 20 days.
      • Common stages of the interview process at Higher Logic as a Customer Experience according to 1 Glassdoor interviews include:

        Background check:  25%

        Phone interview:  25%

        One on one interview:  25%

        Skills test:  25%

      • Here are the most commonly searched roles for interview reports -

        1. Account Executive(12) ;
        2. Sales(10) ;
        3. Community Manager(5) ;
        4. Director(5) ;
        5. Senior Software Engineer(5) ;
        6. Business Development Representative (BDR)(4) ;
        7. Customer Success Manager(4) ;
        8. Customer Support Specialist(4) ;
        9. Manager(4) ;
        10. QA Analyst(3) ;
        11. BDR(2) ;
        12. BDR Representative(2) ;
        13. Customer Success Manager (CSM)(2) ;
        14. Customer Success Representative(2) ;
        15. Integrations Engineer(2) .


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      Jobs at Higher Logic

      6 jobs in United States
      Associate Data Solutions Engineer
      United States
      View job
      Contract Specialist
      United States
      View job
      Sr. Software Engineer (PHP)
      Arlington, VA
      ·
      $115K - $157K /yr
      (Glassdoor est.)
      View job
      Contract Specialist
      Arlington, VA
      ·
      $84K - $124K /yr
      (Glassdoor est.)
      View job
      Account Executive
      Arlington, VA
      View job
      View all Customer Experience Jobs