I interviewed at Highmark Health (Pittsburgh, PA) in May 2021
Interview
zoom interview with recruiter then with hiring manager needed to pass drug screening and answer quesions referencing health care . Was asked questions regarding how I resolve issues and how to handle escalated patient concerns.
Interview questions [1]
Question 1
technical abilities and comfort with working remotr
I applied online. I interviewed at Highmark Health
Interview
Got a phone call for phone interview then 2 weeks later got in person interview. Still waiting for a decision to be made. The process is taking very long to go through.
Customer Service applicants have rated the interview process at Highmark Health with 2.5 out of 5 (where 5 is the highest level of difficulty) and assessed their interview experience as 50% positive. To compare, the company-average is 58.5% positive. This is according to Glassdoor user ratings.
Common stages of the interview process at Highmark Health as a Customer Service according to 2 Glassdoor interviews include:
Phone interview: 29%
One on one interview: 29%
Skills test: 14%
Drug test: 14%
Background check: 14%
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