Customer Service Representative applicants have rated the interview process at Hilton with 2.8 out of 5 (where 5 is the highest level of difficulty) and assessed their interview experience as 57% positive. To compare, the company-average is 73% positive. This is according to Glassdoor user ratings.
Candidates applying for Customer Service Representative roles take an average of 11 days to get hired, when considering 21 user submitted interviews for this role. To compare, the hiring process at Hilton overall takes an average of 20 days.
Common stages of the interview process at Hilton as a Customer Service Representative according to 21 Glassdoor interviews include:
Skills test: 19%
Phone interview: 14%
Drug test: 12%
Personality test: 12%
One on one interview: 12%
Presentation: 9%
IQ intelligence test: 7%
Background check: 7%
Other: 5%
Group panel interview: 5%
Here are the most commonly searched roles for interview reports -
I applied online. The process took 2 weeks. I interviewed at Hilton (Hastings, NE) in Jan 2019
Interview
I applied online. I did a conversation with their computer ally. I did an question answer online. And then I had an phone call interview. Which led to an offer.
Interview questions [1]
Question 1
If your friends didnt know where to go at an amusement park what would you do.
The interview process involves submitting an application, attending initial screening, participating in technical and behavioral interviews, completing practical assessments, and engaging in final discussions to evaluate suitability and alignment with company values.
The Hilton interview process typically includes an application submission, phone screening, and one or more in-person interviews. Candidates are assessed on skills, experience, and alignment with Hilton's values, focusing on customer service and teamwork.
There are many stages in the interview. First is the group interview. Then there's a exams as well. Overall, the hr interviewer was really nice and easy to talk to.