Holiday Inn Club Vacations interview questions

I applied for the job on indeed, heard back from the recruiter she was really nice set me up with an interview with the hiring managers the following week. That's when everything went downhill... I arrived to my interview minutes 10 minutes early and waited to be interviewed almost an hour later. I thought I had a good interview they seemed interested told me they were going to have me meet with their boss. Sat there another 5 minutes waiting and was told she was in a meeting and that most likely I got the position and I didn't need to meet with her. But later on that day the recruiter emailed me feedback from the hiring managers saying I came in expecting to lead the team instead of be apart of it. I was boring had no energy and my answers were contradicting.

Their HR department called offering position based on my experience in customer service and sales. Then they asked me to submit a virtual interview, where the questions are sent to you and you record yourself giving answers. Management reviewed it and by the end of the week I had job offer. After that it was about a week to do paperwork , background check and drug test.