Front Desk Agent applicants have rated the interview process at Holiday Inn Express with 1.8 out of 5 (where 5 is the highest level of difficulty) and assessed their interview experience as 70% positive. To compare, the company-average is 71.9% positive. This is according to Glassdoor user ratings.
Candidates applying for Front Desk Agent roles take an average of 9 days to get hired, when considering 57 user submitted interviews for this role. To compare, the hiring process at Holiday Inn Express overall takes an average of 8 days.
Common stages of the interview process at Holiday Inn Express as a Front Desk Agent according to 57 Glassdoor interviews include:
One on one interview: 41%
Drug test: 16%
Background check: 14%
Skills test: 9%
Phone interview: 5%
Presentation: 4%
Personality test: 3%
Group panel interview: 3%
IQ intelligence test: 2%
Other: 2%
Here are the most commonly searched roles for interview reports -
I applied online. I interviewed at Holiday Inn Express (Mount Laurel, NJ) in Apr 2017
Interview
I applied online. Got a call for an interview after 3 days. Interviewed at Holiday Inn Express, Mount Laurel,NJ. Took to an interview room. Interviewed by 2 HR people. asked simple questions. They told they had completed 30 interviews for the position,the same day.
I interviewed at Holiday Inn Express (Oneonta, NY)
Interview
I called after submitting an application on Indeed I was scheduled for the interview within the week and got the job at the interview and started the next day. The interview was brief and focused on personal discussion for the first part but later went on to questions
Interview questions [1]
Question 1
What is a challenge you faced within a team and how did you navigate it?
first applied through website, then I was invited for interview by the general manager at the hotel location then I got offer in a week after that. It was pretty straight forward.
Interview questions [1]
Question 1
What do you know about IHG?
What are your strengths and weaknesS?
where you do you see yourself in 5 years?
I applied online. I interviewed at Holiday Inn Express (Hays, KS) in Aug 2025
Interview
Waited an annoying amount of time to be greeted, assistant manager sat down with me in the hotel lobby, and asked basic interview questions. Process was maybe 30 minutes in total.
Interview questions [1]
Question 1
Asked me about my availability during holiday breaks as a college student.