please introduce yourself
tell us about your customer service experience
why did you leave your last job
why do you want to work for our company
what is your career plan in five years
I applied online. The process took 1 day. I interviewed at Holiday Inn in Nov 2022
Interview
Easy and friendly with a phone interview and then in person with head of customer service. Lots of pas experience questions and situational questions. Nothing to worry about and team were lovely
I applied through an employee referral. The process took 4 days. I interviewed at Holiday Inn (West Palm Beach, FL) in Jul 2021
Interview
Average short good and informative had a lot of good things to learn and talk about myself. I had a lot of help from Google to be able to handle interview process I also had to dress the part nice formal wear with close toe heels about 2-4 inches or ballerina flats
Customer Service applicants have rated the interview process at Holiday Inn with 3 out of 5 (where 5 is the highest level of difficulty) and assessed their interview experience as 100% positive. To compare, the company-average is 68.6% positive. This is according to Glassdoor user ratings.
Candidates applying for Customer Service roles take an average of 4 days to get hired, when considering 1 user submitted interviews for this role. To compare, the hiring process at Holiday Inn overall takes an average of 6 days.
Common stages of the interview process at Holiday Inn as a Customer Service according to 1 Glassdoor interviews include:
Background check: 20%
Phone interview: 20%
Drug test: 20%
Skills test: 20%
One on one interview: 20%
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