Fast and straightforward, 2 rounds of interviews, basic questions regarding experience. They ask about why you like working on ships and in hospitality. A few behavioural questions as well. In general an easy process.
Guest Services Associate applicants have rated the interview process at Holland America Line with 2 out of 5 (where 5 is the highest level of difficulty) and assessed their interview experience as 100% positive. To compare, the company-average is 66.7% positive. This is according to Glassdoor user ratings.
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