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      Holland America Line

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      General Reservations Agent Interview

      Feb 22, 2022
      Anonymous employee
      Seattle, WA
      Accepted offer
      Positive experience
      Average interview

      Application

      I applied through college or university. The process took 4 weeks. I interviewed at Holland America Line (Seattle, WA) in May 2018

      Interview

      It is important to answer the questions in an assertive manner and speak clearly. That is an important skill because if you are on the telephone, then you have to be understood by anyone who calls. As well, you have to be able to communicate effectively and work with different people that contact the company.

      Interview questions [1]

      Question 1

      I do not remember the exact interview questions. But I remember that I was not too stressed out by any of the questions and felt good overall about the interview.
      Answer question

      Holland America Line interviews FAQs

      • General Reservations Agent applicants have rated the interview process at Holland America Line with 3 out of 5 (where 5 is the highest level of difficulty) and assessed their interview experience as 100% positive. To compare, the company-average is 66.7% positive. This is according to Glassdoor user ratings.
      • Candidates applying for General Reservations Agent roles take an average of 28 days to get hired, when considering 1 user submitted interviews for this role. To compare, the hiring process at Holland America Line overall takes an average of 27 days.
      • Common stages of the interview process at Holland America Line as a General Reservations Agent according to 1 Glassdoor interviews include:

        Background check:  25%

        Other:  25%

        Phone interview:  25%

        One on one interview:  25%

      • Here are the most commonly searched roles for interview reports -

        1. Personal Cruise Consultant(27) ;
        2. Manager(17) ;
        3. Reservations Agent(13) ;
        4. Director(10) ;
        5. Photographer(9) ;
        6. Project Manager(9) ;
        7. Server/Waiter(9) ;
        8. Musician(8) ;
        9. Sales(7) ;
        10. Assistant Shore Excursions Manager(6) ;
        11. Customer Service Representative(6) ;
        12. Guest Services(6) ;
        13. Human Resources Manager(6) ;
        14. Intern(6) ;
        15. International Concierge(6) .


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    • Jobs at Holland America Line

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