Skip to contentSkip to footer
  • Community
  • Jobs
  • Companies
  • Salaries
  • For Employers
      Notifications

      Loading...

      Elevate your career

      Discover your earning potential, land dream jobs, and share work-life insights anonymously.

      employer cover photo
      employer logo
      employer logo

      HomeServe USA

      Engaged Employer

      About
      Reviews
      Pay & benefits
      Jobs
      Interviews
      Interviews
      Related searches: HomeServe USA reviews | HomeServe USA jobs | HomeServe USA salaries | HomeServe USA benefits
      HomeServe USA interviewsHomeServe USA Customer Service interviewsHomeServe USA interview


      Glassdoor

      • About / Press
      • Awards
      • Blog
      • Research
      • Contact Us
      • Guides

      Employers

      • Free Employer Account
      • Employer Center
      • Employers Blog

      Information

      • Help
      • Guidelines
      • Terms of Use
      • Privacy & Ad Choices
      • Do Not Sell Or Share My Information
      • Cookie Consent Tool
      • Security

      Work With Us

      • Advertisers
      • Careers
      Download the App

      • Browse by:
      • Companies
      • Jobs
      • Locations
      • Communities
      • Recent Posts

      Copyright © 2008-2026. Glassdoor LLC. "Glassdoor," "Worklife Pro," "Bowls," and logo are proprietary trademarks of Glassdoor LLC.

      Company Bowl sample

      Want the inside scoop on your own company?

      Check out your Company Bowl for anonymous work chats.

      Bowls

      Get actionable career advice tailored to you by joining more bowls.

      Followed companies

      Stay ahead in opportunities and insider tips by following your dream companies.

      Job searches

      Get personalized job recommendations and updates by starting your searches.

      Customer Service Interview

      Jan 21, 2011
      Anonymous employee
      Accepted offer
      Negative experience
      Average interview

      Application

      The process took 4 weeks. I interviewed at HomeServe USA in Nov 2010

      Interview

      applied online, got a call from main office in florida, scheduled for interview 3 weeks later, interviewed at a hotel in chattanooga, did not get a call back for a month, was offered job , was told that they had decided to hire more people.....(but i think it was because some of the initial hires did not show up)......did not get the call til training had already started.....had to drop everything and get a drug test that very day.....started classes two days after they began.

      Interview questions [1]

      Question 1

      role play to sell insurance
      Answer question

      Other Customer Service Interview Reviews for HomeServe USA

      Customer Service Interview

      Oct 1, 2012
      Anonymous employee
      Chattanooga, TN
      Accepted offer
      Negative experience
      Average interview

      Application

      I applied through other source. The process took 1 day. I interviewed at HomeServe USA (Chattanooga, TN)

      Interview

      Mass interview was completed in a job fair environment. Three interviews performed on the same day, which did save time. However, the interviews appeared redundant. Information given during the interview process was not consistent with actual job experience.

      Interview questions [1]

      Question 1

      The most difficult question involved a specific incident with terms & conditions and how one would respond, but no background information given and not a clear understanding of the company philosophy.
      Answer question