I applied through a recruiter. I interviewed at Horace Mann
Interview
I applied online and scheduled a phone screening. Then I completed a behavioral and basic skill assessments, and then I scheduled a 45 minute interview with the hiring managers .
Interview questions [1]
Question 1
I haven’t been offered a position yet, but they asked me about why I wanted to work for the company and what skills I brought to the table.
I applied online. The process took 4 months. I interviewed at Horace Mann (Springfield, IL) in Feb 2011
Interview
I applied for the position in November. I was invited for an interview in February. I was invited for a face to face interview with an HR Recruiter. After my interview with HR, they asked me if I could go ahead and have my second interview with a Customer Care Manager right then. Of course I agreed. I interviewed with the manager immediately. I was asked to sit with a representative and listen to incoming phone calls. After listening, the manager asked me if I had any questions and if I thought I could handle the job. The following week I received an offer to begin work in two weeks.
Customer Care Representative applicants have rated the interview process at Horace Mann with 3 out of 5 (where 5 is the highest level of difficulty) and assessed their interview experience as 50% positive. To compare, the company-average is 54.9% positive. This is according to Glassdoor user ratings.
Candidates applying for Customer Care Representative roles take an average of 120 days to get hired, when considering 2 user submitted interviews for this role. To compare, the hiring process at Horace Mann overall takes an average of 35 days.
Common stages of the interview process at Horace Mann as a Customer Care Representative according to 2 Glassdoor interviews include:
One on one interview: 100%
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