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      Horace Mann

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      Physical Damage Specialist and Auto Claims Adjuster Interview

      May 31, 2015
      Anonymous employee
      Irving, TX
      Accepted offer
      Neutral experience
      Average interview

      Application

      I applied in-person. The process took 4 weeks. I interviewed at Horace Mann (Irving, TX) in Jul 2014

      Interview

      Fairly relaxed. Mangers here are very easy going - they like to talk about sports and hobbies. They ask a lot of behavioral questions. Lots of questions to do with customer service and they ask you about outcomes that weren't necessarily the best to see how you handle difficult situations.

      Interview questions [1]

      Question 1

      Tell me about a time when you had a difficult customer/caller, and was not able to satisfy them. Why?
      1 Answer

      Horace Mann interviews FAQs

      • Candidates applying for Physical Damage Specialist and Auto Claims Adjuster roles take an average of 30 days to get hired, when considering 1 user submitted interviews for this role. To compare, the hiring process at Horace Mann overall takes an average of 35 days.
      • Common stages of the interview process at Horace Mann as a Physical Damage Specialist and Auto Claims Adjuster according to 1 Glassdoor interviews include:

        Skills test:  14%

        Phone interview:  14%

        Personality test:  14%

        Drug test:  14%

        Group panel interview:  14%

        Background check:  14%

        One on one interview:  14%

      • Here are the most commonly searched roles for interview reports -

        1. Exclusive Agent(24) ;
        2. Claims Adjuster(20) ;
        3. Insurance Agent(20) ;
        4. Claims Counselor(16) ;
        5. Customer Service Representative(15) ;
        6. Agent(13) ;
        7. Manager(10) ;
        8. Agency Consultant(7) ;
        9. Analyst(7) ;
        10. Claims(6) ;
        11. Claims Representative(6) ;
        12. Customer Service Representative (CSR)(6) ;
        13. Director(6) ;
        14. Claims Representative II(5) ;
        15. Inside Sales Representative(5) .


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      Jobs at Horace Mann

      1 jobs in United States
      Field Appraiser
      Los Angeles, CA
      ·
      $67K - $92K /yr
      (Employer provided)
      View job
      View all Physical Damage Specialist and Auto Claims Adjuster Jobs