Is it hard to get hired as a Senior Customer Service Representative at Horace Mann?

Senior Customer Service Representative applicants have rated the interview process at Horace Mann with 3 out of 5 (where 5 is the highest level of difficulty) and assessed their interview experience as 100% positive. To compare, the company-average is 54.9% positive. This is according to Glassdoor user ratings.

How long does it take to get hired as a Senior Customer Service Representative at Horace Mann?

Candidates applying for Senior Customer Service Representative roles take an average of 49 days to get hired, when considering 1 user submitted interviews for this role. To compare, the hiring process at Horace Mann overall takes an average of 35 days.

Where can I find Horace Mann interview experiences by job title?

Exclusive Agent (24) ; Claims Adjuster (20) ; Insurance Agent (20) ; Claims Counselor (16) ; Customer Service Representative (15) ; Agent (13) ; Manager (10) ; Agency Consultant (7) ; Analyst (7) ; Claims (6) ; Claims Representative (6) ; Customer Service Representative (CSR) (6) ; Director (6) ; Claims Representative II (5) ; Inside Sales Representative (5)

Horace Mann Senior Customer Service Representative Interview Questions

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Horace Mann

Engaged Employer

Senior Customer Service Representative Interview

Sep 23, 2022

Anonymous Interview Candidate

Springfield, IL

No offer

Positive experience

Average interview

Application

I applied online. The process took 7 weeks. I interviewed at Horace Mann (Springfield, IL) in Aug 2022

Interview

The interview process takes about a month. Two personal interviews, one with HR and one with hiring manager. Then a job offer is made within a week of the final interview. From Start of application process to the first day is near two months.

Interview questions [1]

Question 1

When was a time you struggled with your job or a job task, and how did you overcome it?

Answer question

Jobs at Horace Mann

3 jobs in United States

Mgr Horace Mann General Agency Service

Service Representative - Property & Casualty

Service Representative - Life and Retirement

Horace Mann interviews FAQs

Senior Customer Service Representative applicants have rated the interview process at Horace Mann with 3 out of 5 (where 5 is the highest level of difficulty) and assessed their interview experience as 100% positive. To compare, the company-average is 54.9% positive. This is according to Glassdoor user ratings.
Candidates applying for Senior Customer Service Representative roles take an average of 49 days to get hired, when considering 1 user submitted interviews for this role. To compare, the hiring process at Horace Mann overall takes an average of 35 days.
Common stages of the interview process at Horace Mann as a Senior Customer Service Representative according to 1 Glassdoor interviews include:
Background check: 17%
Drug test: 17%
Personality test: 17%
Presentation: 17%
One on one interview: 17%
Skills test: 17%
Here are the most commonly searched roles for interview reports -
Exclusive Agent(24) ;
Claims Adjuster(20) ;
Insurance Agent(20) ;
Claims Counselor(16) ;
Customer Service Representative(15) ;
Agent(13) ;
Manager(10) ;
Agency Consultant(7) ;
Analyst(7) ;
Claims(6) ;
Claims Representative(6) ;
Customer Service Representative (CSR)(6) ;
Director(6) ;
Claims Representative II(5) ;
Inside Sales Representative(5) .

Horace Mann interviews Horace Mann Senior Customer Service Representative interviews Horace Mann interview

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Want the inside scoop on your own company?

Check out your Company Bowl for anonymous work chats.

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Job searches

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Senior Customer Service Representative Interview

Sep 23, 2022

Anonymous Interview Candidate

Springfield, IL

No offer

Positive experience

Average interview

Application

I applied online. The process took 7 weeks. I interviewed at Horace Mann (Springfield, IL) in Aug 2022

Interview

Interview questions [1]

Question 1

When was a time you struggled with your job or a job task, and how did you overcome it?

Answer question

Horace Mann interviews FAQs

Senior Customer Service Representative applicants have rated the interview process at Horace Mann with 3 out of 5 (where 5 is the highest level of difficulty) and assessed their interview experience as 100% positive. To compare, the company-average is 54.9% positive. This is according to Glassdoor user ratings.
Candidates applying for Senior Customer Service Representative roles take an average of 49 days to get hired, when considering 1 user submitted interviews for this role. To compare, the hiring process at Horace Mann overall takes an average of 35 days.
Common stages of the interview process at Horace Mann as a Senior Customer Service Representative according to 1 Glassdoor interviews include:
Background check: 17%
Drug test: 17%
Personality test: 17%
Presentation: 17%
One on one interview: 17%
Skills test: 17%
Here are the most commonly searched roles for interview reports -
Exclusive Agent(24) ;
Claims Adjuster(20) ;
Insurance Agent(20) ;
Claims Counselor(16) ;
Customer Service Representative(15) ;
Agent(13) ;
Manager(10) ;
Agency Consultant(7) ;
Analyst(7) ;
Claims(6) ;
Claims Representative(6) ;
Customer Service Representative (CSR)(6) ;
Director(6) ;
Claims Representative II(5) ;
Inside Sales Representative(5) .

Glassdoor

About / Press
Awards
Blog
Research
Contact Us
Guides

Employers

Free Employer Account
Employer Center
Employers Blog

Information

Help
Guidelines
Terms of Use
Privacy & Ad Choices
Do Not Sell Or Share My Information
Cookie Consent Tool
Security

Work With Us

Advertisers
Careers

Download the App

Browse by:
Companies
Jobs
Locations
Communities
Recent Posts

Jobs at Horace Mann

3 jobs in United States

Mgr Horace Mann General Agency Service

Service Representative - Property & Casualty

Service Representative - Life and Retirement

View all Senior Customer Service Representative Jobs