Is it hard to get hired as a Customer Service/Ramp Agent at Horizon Air?

Customer Service/Ramp Agent applicants have rated the interview process at Horizon Air with 2 out of 5 (where 5 is the highest level of difficulty) and assessed their interview experience as 100% positive. To compare, the company-average is 74.5% positive. This is according to Glassdoor user ratings.

How long does it take to get hired as a Customer Service/Ramp Agent at Horizon Air?

Candidates applying for Customer Service/Ramp Agent roles take an average of 21 days to get hired, when considering 1 user submitted interviews for this role. To compare, the hiring process at Horizon Air overall takes an average of 23 days.

Where can I find Horizon Air interview experiences by job title?

Flight Attendant (109) ; Ground Service Agent (55) ; Passenger Service Agent (27) ; Ramp Agent (27) ; Customer Service Agent (21) ; CSA - Customer Service Associate (10) ; Aircraft Maintenance Technician (6) ; Customer Service Representative (6) ; First Officer (6) ; Aircraft Mechanic (5) ; Airline Pilot (5) ; Crew Scheduler (4) ; Ground Service Agent Team Capitan (4) ; Supervisor (4) ; Aviation Maintenance Technician (3)

Horizon Air Customer Service/Ramp Agent Interview Questions

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Horizon Air

Part of Alaska Airlines

Engaged Employer

Customer Service/Ramp Agent Interview

Feb 27, 2022

Anonymous employee

Pasco, WA

Accepted offer

Positive experience

Easy interview

Application

I applied online. The process took 3 weeks. I interviewed at Horizon Air (Pasco, WA) in Jan 2022

Interview

Interview process was very basic, normal by the book questions. Asked me why I wanted the job, how I was with different situations in previous jobs etc.. Asked if I could handle angry or escalated tempers from customers and how I would desculate the situation.

Interview questions [1]

Question 1

Name my strengths, weaknesses and reason I would be a good fit for the job.

1 Answer

Jobs at Horizon Air

3 jobs in United States

Ramp & Customer Service Agent

Ground/Ramp Service Agent

Ramp & Customer Service Agent

Horizon Air interviews FAQs

Customer Service/Ramp Agent applicants have rated the interview process at Horizon Air with 2 out of 5 (where 5 is the highest level of difficulty) and assessed their interview experience as 100% positive. To compare, the company-average is 74.5% positive. This is according to Glassdoor user ratings.
Candidates applying for Customer Service/Ramp Agent roles take an average of 21 days to get hired, when considering 1 user submitted interviews for this role. To compare, the hiring process at Horizon Air overall takes an average of 23 days.
Common stages of the interview process at Horizon Air as a Customer Service/Ramp Agent according to 1 Glassdoor interviews include:
Group panel interview: 20%
Background check: 20%
Drug test: 20%
Skills test: 20%
One on one interview: 20%
Here are the most commonly searched roles for interview reports -
Flight Attendant(109) ;
Ground Service Agent(55) ;
Passenger Service Agent(27) ;
Ramp Agent(27) ;
Customer Service Agent(21) ;
CSA - Customer Service Associate(10) ;
Aircraft Maintenance Technician(6) ;
Customer Service Representative(6) ;
First Officer(6) ;
Aircraft Mechanic(5) ;
Airline Pilot(5) ;
Crew Scheduler(4) ;
Ground Service Agent Team Capitan(4) ;
Supervisor(4) ;
Aviation Maintenance Technician(3) .

Horizon Air interviews Horizon Air Customer Service/Ramp Agent interviews Horizon Air interview

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Want the inside scoop on your own company?

Check out your Company Bowl for anonymous work chats.

Bowls

Get actionable career advice tailored to you by joining more bowls.

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Job searches

Get personalized job recommendations and updates by starting your searches.

Customer Service/Ramp Agent Interview

Feb 27, 2022

Anonymous employee

Pasco, WA

Accepted offer

Positive experience

Easy interview

Application

I applied online. The process took 3 weeks. I interviewed at Horizon Air (Pasco, WA) in Jan 2022

Interview

Interview questions [1]

Question 1

Name my strengths, weaknesses and reason I would be a good fit for the job.

1 Answer

Horizon Air interviews FAQs

Customer Service/Ramp Agent applicants have rated the interview process at Horizon Air with 2 out of 5 (where 5 is the highest level of difficulty) and assessed their interview experience as 100% positive. To compare, the company-average is 74.5% positive. This is according to Glassdoor user ratings.
Candidates applying for Customer Service/Ramp Agent roles take an average of 21 days to get hired, when considering 1 user submitted interviews for this role. To compare, the hiring process at Horizon Air overall takes an average of 23 days.
Common stages of the interview process at Horizon Air as a Customer Service/Ramp Agent according to 1 Glassdoor interviews include:
Group panel interview: 20%
Background check: 20%
Drug test: 20%
Skills test: 20%
One on one interview: 20%
Here are the most commonly searched roles for interview reports -
Flight Attendant(109) ;
Ground Service Agent(55) ;
Passenger Service Agent(27) ;
Ramp Agent(27) ;
Customer Service Agent(21) ;
CSA - Customer Service Associate(10) ;
Aircraft Maintenance Technician(6) ;
Customer Service Representative(6) ;
First Officer(6) ;
Aircraft Mechanic(5) ;
Airline Pilot(5) ;
Crew Scheduler(4) ;
Ground Service Agent Team Capitan(4) ;
Supervisor(4) ;
Aviation Maintenance Technician(3) .

Glassdoor

About / Press
Awards
Blog
Research
Contact Us
Guides

Employers

Free Employer Account
Employer Center
Employers Blog

Information

Help
Guidelines
Terms of Use
Privacy & Ad Choices
Do Not Sell Or Share My Information
Cookie Consent Tool
Security

Work With Us

Advertisers
Careers

Download the App

Browse by:
Companies
Jobs
Locations
Communities
Recent Posts

Jobs at Horizon Air

3 jobs in United States

Ramp & Customer Service Agent

Ground/Ramp Service Agent

Ramp & Customer Service Agent

View all Customer Service/Ramp Agent Jobs