Within minutes of applying, Alex texted me, emailed me, and called immediately afterwards. While I missed the call, they sent me a message telling me to call back. I did, but every time, they hung up on me immediately. I ended up scheduling a time, which it scheduled for the wrong day. At around 5 PM, I suggested "Tomorrow at 9 AM", the service agreed but scheduled it for the day after tomorrow. Not a big deal, but I missed this detail since I've never seen NLP fail to understand the word "tomorrow".
During the actual call, the AI "Alex" would ask two or three questions at once, including questions that required examples ("Give me a time when..."), but she often cut me off during short pauses between sentences. Any human would understand that I didn't give a complete answer, and this was incredibly frustrating. A couple times, I coughed, and Alex (to be polite?) stopped mid-sentence to clearly try to process the cough.
This whole thing was an insanely stupid process.
Interview questions [1]
Question 1
Are you interested in this a high-impact high-volume role, and give me an example of a time that demonstrated these skills?