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      Housecall Pro

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      Customer Success Ops Interview

      Aug 25, 2022
      Anonymous Interview Candidate
      No offer
      Negative experience
      Average interview

      Application

      I applied online. The process took 2 weeks. I interviewed at Housecall Pro in Aug 2022

      Interview

      Quick reply from the recruiter and initial phone screen, but then I had to do an analytics project over 3 days, which took me hours to complete. Then the next day after submitting just a rejection email with no feedback. My experience is in this industry and field so I’m not only shocked, but mad at myself for spending so much time on this project only to learn the company does not care about the candidates, their experience, and hard hard work.

      Interview questions [1]

      Question 1

      Past experience, future, industry etc.
      Answer question
      2
      avatar
      Housecall Pro response
      3y
      We appreciate you taking the time to complete the assessment for this role and for the feedback you provided. We will take this into consideration as we continue to look for ways to better improve our process and experience. - Justin Sefrin, VP Customer Success

      Housecall Pro interviews FAQs

      • Candidates applying for Customer Success Ops roles take an average of 14 days to get hired, when considering 1 user submitted interviews for this role. To compare, the hiring process at Housecall Pro overall takes an average of 20 days.
      • Common stages of the interview process at Housecall Pro as a Customer Success Ops according to 1 Glassdoor interviews include:

        Skills test:  50%

        Phone interview:  50%

      • Here are the most commonly searched roles for interview reports -

        1. Enrollment Specialist(36) ;
        2. Account Executive(25) ;
        3. Sales Development Representative (SDR)(18) ;
        4. Onboarding Specialist(17) ;
        5. Senior Software Engineer(14) ;
        6. Software Engineer(13) ;
        7. Success Advisor(11) ;
        8. Virtual Assistant(11) ;
        9. Sales(9) ;
        10. Team Lead(8) ;
        11. Manager(7) ;
        12. Customer Service Representative(6) ;
        13. Customer Support Representative(6) ;
        14. Product Manager(6) ;
        15. Sales Development Representative(6) .


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      Jobs at Housecall Pro

      26 jobs in United States
      Manager, Onboarding
      United States
      ·
      $70K - $83K /yr
      (Employer provided)
      View job
      Senior Director, Customer Success
      United States
      ·
      $135K - $150K /yr
      (Employer provided)
      View job
      Manager, Onboarding
      Denver, CO
      ·
      $70K - $83K /yr
      (Employer provided)
      View job
      Manager, Retention
      United States
      ·
      $52K - $83K /yr
      (Employer provided)
      View job
      Senior Director, Customer Success
      Denver, CO
      ·
      $135K - $150K /yr
      (Employer provided)
      View job
      View all Customer Success Ops Jobs