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      Houzz

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      Account Manager Interview

      Apr 12, 2016
      Anonymous Interview Candidate
      San Diego, CA
      No offer
      Negative experience
      Average interview

      Application

      I applied through an employee referral. The process took 2 weeks. I interviewed at Houzz (San Diego, CA) in Mar 2016

      Interview

      I applied to Houzz not once but twice. The first time around I made it all the way through and not only did I not receive an offer, I didn't even receive an explanation. A year later, I applied again (this time for a slightly different position and more experience). I know a lot of people who work at Houzz and they agreed to let me come back for another round of interviews. This time around I did much more research, was much more prepared and had nothing but great conversations and interactions with all the people I interviewed with. They even asked me at the end when I could start, if I had any upcoming vacations, so on and so forth. I remember saying to myself "Well. they definitely wouldn't make me go through this entire process again if they weren't really interested in me..." I was grateful. I walked out of there thinking I had it in the bag. To my surprise, I received the SAME GENERIC email that I had received a year ago. Again, with no explanation. I even asked if I could speak with someone and receive some sort of professional or personal feedback. After that... silence. Just a heads up, Houzz, I understand you cannot personally speak to everyone you reject, however, when you have a candidate go through the entire process twice and you think it's okay to send them an identical generic email again. That might as well be a slap in the face. I've gone through many interviews and never have I encountered a company with absolutely no common courtesy.

      Interview questions [1]

      Question 1

      What is one thing that motivates you?
      Answer question
      2

      Other Account Manager Interview Reviews for Houzz

      Customer Service Representative Interview

      Mar 14, 2024
      Anonymous Interview Candidate
      Irvine, CA
      No offer
      Positive experience
      Difficult interview

      Application

      I interviewed at Houzz (Irvine, CA)

      Interview

      Met with recruiter then hiring manager and team lead manager I would be working with. Pretty fast overall process once they have reached out to you. Several quick questions about experience and then metrics into their company and what the role entails.

      Interview questions [1]

      Question 1

      How would you deal with difficult situations?
      Answer question

      Customer Service Representative (CSR) Interview

      Jan 5, 2024
      Anonymous employee
      Phoenix, AZ
      Accepted offer
      Positive experience
      Average interview

      Application

      I interviewed at Houzz (Phoenix, AZ)

      Interview

      It was an efficient process. One phone interview with their recruiter and then an in person interview with a manager. Role playing was part of the interview process (the manager gave me a specific complaint and I had to resolve the customer’s problem).
      1

      Customer Service Representative Interview

      Feb 5, 2023
      Anonymous employee
      Accepted offer
      Positive experience
      Average interview

      Application

      I applied online. The process took 2 weeks. I interviewed at Houzz

      Interview

      Thorough but comfortable! I had multiple interviews, but everyone was very personable. They requested an at home typing speed test (to be completed after the first interview) and asked me to email the results to the recruiter.

      Interview questions [1]

      Question 1

      Tell me about a time that you disagreed with your supervisor and what you did about it.
      Answer question

      Houzz interviews FAQs

      • Account Manager applicants have rated the interview process at Houzz with 2.8 out of 5 (where 5 is the highest level of difficulty) and assessed their interview experience as 44% positive. To compare, the company-average is 44.7% positive. This is according to Glassdoor user ratings.
      • Candidates applying for Account Manager roles take an average of 17 days to get hired, when considering 66 user submitted interviews for this role. To compare, the hiring process at Houzz overall takes an average of 18 days.
      • Common stages of the interview process at Houzz as a Account Manager according to 66 Glassdoor interviews include:

        Phone interview:  30%

        One on one interview:  21%

        Background check:  12%

        Presentation:  11%

        Group panel interview:  9%

        Skills test:  6%

        Other:  5%

        Drug test:  4%

        Personality test:  2%

        IQ intelligence test:  1%

      • Here are the most commonly searched roles for interview reports -

        1. Account Executive(260) ;
        2. Sales Development Representative (SDR)(89) ;
        3. Account Manager(72) ;
        4. Software Engineer(59) ;
        5. Sales Development Representative(53) ;
        6. Senior Account Executive(34) ;
        7. Client Success Manager(31) ;
        8. Sales Representative(30) ;
        9. Account Coordinator(28) ;
        10. Sales Manager(22) ;
        11. Client Onboarding Specialist(17) ;
        12. Customer Service Representative(16) ;
        13. Sales(15) ;
        14. Customer Support Specialist(14) ;
        15. SDR(13) .


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    • Jobs at Houzz

      4 jobs in United States
      Assistant Controller
      United States
      ·
      $150K - $200K /yr
      (Employer provided)
      View job
      Director, SEO & AEO
      United States
      ·
      $175K - $200K /yr
      (Employer provided)
      View job
      Product Support Specialist I
      Remote
      ·
      $21 - $23 /hr
      (Employer provided)
      View job
      Product Manager
      Illinois
      View job
      View all Account Manager Jobs