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      Houzz

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      Jobs at Houzz

      4 jobs in United States
      Product Support Specialist I
      Remote
      ·
      $21 - $23 /hr
      (Employer provided)
      View job
      Assistant Controller
      United States
      ·
      $150K - $200K /yr
      (Employer provided)
      View job
      Director, SEO & AEO
      United States
      ·
      $175K - $200K /yr
      (Employer provided)
      View job
      Product Manager
      Illinois
      View job

      Client Success Manager Interview

      Aug 17, 2018
      Anonymous employee
      Irvine, CA

      Other Client Success Manager Interview Reviews for Houzz

      Client Success Manager Interview

      Dec 10, 2021
      Anonymous Interview Candidate
      No offer
      Negative experience
      Easy interview
      Accepted offer
      Positive experience
      Average interview

      Application

      I applied online. The process took 2 weeks. I interviewed at Houzz (Irvine, CA) in Aug 2018

      Interview

      I cannot say enough about the recruiting process at Houzz. I've interviewed with several companies, from small to publicly traded, and Houzz's interview process is by the far the most professional and efficient. My experience: -After submitting online app, I was quickly e-mailed for a phone screen w/recruiter. -Following phone screen, Houzz scheduled my in-person interview with their Recruiter right away. The purpose of this interview was to review my resume and qualifications, but really focused more on both of us getting to know each other. It included an office tour and full rundown of Houzz's family culture and environment. The entire team was warm, welcome, and everything from the parking directions to the compensation structure was communicated clearly and with transparency. I’ve never had a first interview like this before, but I cannot stress how appreciated it was- Right from the get go, I had a very clear picture of what I could expect working at Houzz. This is not always clear even on the third or final interviews with other companies, and leads to wasted time and resources for both parties. -Three days later, I was in for my final interview with two separate parties. First interview was behavioral, STAR format. Second was with LOB Manager for closer evaluation of my skills and the position. The nice thing was that the recruiter gave me a heads up on the STAR format and interview schedule so I walked in knowing exactly what to expect – again, clear communication and consistency from Houzz. -Within days following, I had an offer! Overall, my impression of the recruiting team at Houzz and the obvious efficiency and quick-execution of their internal procedures was a large part of why I accepted their offer. Of note, Stacey Bloeser and Marisa Farney’s professionalism, consistent follow-up, and clear communication.

      Interview questions [1]

      Question 1

      Describe a time you failed and how you handled it?
      Answer question
      1

      Application

      I applied online. I interviewed at Houzz

      Interview

      The recruiter seemed friendly and asked routine interview questions. Never provided a feedback even if promised to do so. Wrote to them a week later to know the outcome of the interview, nobody bothered to reply. Unprofessional considering that the company advertise everywhere how much they care about people.

      Interview questions [1]

      Question 1

      About previous experiences and why you would like to work for the company
      Answer question

      Client Success Manager Interview

      Mar 24, 2021
      Anonymous employee
      London, England
      Accepted offer
      Positive experience
      Easy interview

      Application

      I applied online. The process took 1+ week. I interviewed at Houzz (London, England) in Feb 2021

      Interview

      The process was smooth and perfect, I felt supported and guided at all times, Andrea Lara was an absolute rockstar, she gave me valuable feedback and was very professional at all times. I dare to say that although this is the longer process I’ve ever been, it’s been also the best one during my professional career.

      Interview questions [1]

      Question 1

      Tell me about a time you made a mistake and how did you manage it
      Answer question

      Client Success Manager Interview

      Jul 15, 2019
      Anonymous Interview Candidate
      Irvine, CA
      No offer
      Neutral experience
      Average interview

      Application

      I applied online. The process took 2 weeks. I interviewed at Houzz (Irvine, CA) in May 2019

      Interview

      I only got a phone interview, it was really interesting and the interviewer did not seem very experienced when interviewing nor did they seem authentically friendly. He was actually a bit rude and spoke down to me when I asked certain questions. I thought the interview went well, but I guess I was mistaken, which was a shame because I really enjoyed learning about Houzz and the company background.

      Interview questions [1]

      Question 1

      Tell me about a time where you had issues with a client and how did you retain that clients trust?
      1 Answer

      Houzz interviews FAQs

      • Client Success Manager applicants have rated the interview process at Houzz with 3.2 out of 5 (where 5 is the highest level of difficulty) and assessed their interview experience as 80% positive. To compare, the company-average is 44.7% positive. This is according to Glassdoor user ratings.
      • Candidates applying for Client Success Manager roles take an average of 15 days to get hired, when considering 5 user submitted interviews for this role. To compare, the hiring process at Houzz overall takes an average of 18 days.
      • Common stages of the interview process at Houzz as a Client Success Manager according to 5 Glassdoor interviews include:

        Phone interview:  27%

        Drug test:  20%

        One on one interview:  20%

        Group panel interview:  13%

        Presentation:  7%

        IQ intelligence test:  7%

        Other:  7%

      • Here are the most commonly searched roles for interview reports -

        1. Account Executive(260) ;
        2. Sales Development Representative (SDR)(89) ;
        3. Account Manager(72) ;
        4. Software Engineer(59) ;
        5. Sales Development Representative(53) ;
        6. Senior Account Executive(34) ;
        7. Client Success Manager(31) ;
      Sales Representative
      (30) ;
    • Account Coordinator(28) ;
    • Sales Manager(22) ;
    • Client Onboarding Specialist(17) ;
    • Customer Service Representative(16) ;
    • Sales(15) ;
    • Customer Support Specialist(14) ;
    • SDR(13) .
    • View all Client Success Manager Jobs