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      Houzz

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      Account Manager Interview

      May 22, 2015
      Anonymous Interview Candidate
      San Diego, CA
      No offer
      Negative experience
      Difficult interview

      Application

      I applied online. The process took 4 weeks. I interviewed at Houzz (San Diego, CA) in May 2015

      Interview

      Started out with a recruiter asking me all about my involvement in high school. Didn't seem interested when discussing what I do now. Went into group interview which was very stuffy. No one presenting seemed enthusiastic at all and you could hear a pen drop in the room. We went into one-on-ones and the robotic lady just looked me up and down and gave me minutes to rush through each job I had. They want your WHOLE job experience. Even stupid retail jobs in high school. Then I filled out a candidate survey with repeated questions from the first phone interview. They surprisingly scheduled me for a phone interview and called to cancel 5 minutes before. Then I come in for an in-person again and yet another robot lady who was not warm at all and just looked me up and down. It was clear she had written me off before even coming there. She told me I didn't have enough sales experience (so why are you wasting my time bringing me in?). They basically distract you with the perks and call it warm calling. Pretty sure anyone can memorize a script and make calls. I thought everyone who interviewed me was extremely rude and judgmental besides the recruiter. They were never interested in getting to know me more. Just repeated questions about high school and tearing apart my resume. I never thought I'd be talking about an old retail job when I was 16 again. Very odd and useless. They just read down a list and have no interviewing skills. They were incredibly rude about any job that was shorter than a year and acted like I was incompetent because I didn't work during summers in college. It was a complete waste of time. Don't string someone along for over a month and then tell them they aren't qualified. Anyone can sit there and make phone calls 8 hours a day.

      Interview questions [1]

      Question 1

      What activities were you involved with in high school? Why did you choose the college you went to?
      Answer question
      2

      Other Account Manager Interview Reviews for Houzz

      Customer Service Representative Interview

      Mar 14, 2024
      Anonymous Interview Candidate
      Irvine, CA
      No offer
      Positive experience
      Difficult interview

      Application

      I interviewed at Houzz (Irvine, CA)

      Interview

      Met with recruiter then hiring manager and team lead manager I would be working with. Pretty fast overall process once they have reached out to you. Several quick questions about experience and then metrics into their company and what the role entails.

      Interview questions [1]

      Question 1

      How would you deal with difficult situations?
      Answer question

      Customer Service Representative (CSR) Interview

      Jan 5, 2024
      Anonymous employee
      Phoenix, AZ
      Accepted offer
      Positive experience
      Average interview

      Application

      I interviewed at Houzz (Phoenix, AZ)

      Interview

      It was an efficient process. One phone interview with their recruiter and then an in person interview with a manager. Role playing was part of the interview process (the manager gave me a specific complaint and I had to resolve the customer’s problem).
      1

      Customer Service Representative Interview

      Feb 5, 2023
      Anonymous employee
      Accepted offer
      Positive experience
      Average interview

      Application

      I applied online. The process took 2 weeks. I interviewed at Houzz

      Interview

      Thorough but comfortable! I had multiple interviews, but everyone was very personable. They requested an at home typing speed test (to be completed after the first interview) and asked me to email the results to the recruiter.

      Interview questions [1]

      Question 1

      Tell me about a time that you disagreed with your supervisor and what you did about it.
      Answer question

      Houzz interviews FAQs

      • Account Manager applicants have rated the interview process at Houzz with 2.8 out of 5 (where 5 is the highest level of difficulty) and assessed their interview experience as 44% positive. To compare, the company-average is 44.7% positive. This is according to Glassdoor user ratings.
      • Candidates applying for Account Manager roles take an average of 17 days to get hired, when considering 66 user submitted interviews for this role. To compare, the hiring process at Houzz overall takes an average of 18 days.
      • Common stages of the interview process at Houzz as a Account Manager according to 66 Glassdoor interviews include:

        Phone interview:  30%

        One on one interview:  21%

        Background check:  12%

        Presentation:  11%

        Group panel interview:  9%

        Skills test:  6%

        Other:  5%

        Drug test:  4%

        Personality test:  2%

        IQ intelligence test:  1%

      • Here are the most commonly searched roles for interview reports -

        1. Account Executive(260) ;
        2. Sales Development Representative (SDR)(89) ;
        3. Account Manager(72) ;
        4. Software Engineer(59) ;
        5. Sales Development Representative(53) ;
        6. Senior Account Executive(34) ;
        7. Client Success Manager(31) ;
        8. Sales Representative(30) ;
        9. Account Coordinator(28) ;
        10. Sales Manager(22) ;
        11. Client Onboarding Specialist(17) ;
        12. Customer Service Representative(16) ;
        13. Sales(15) ;
        14. Customer Support Specialist(14) ;
        15. SDR(13) .


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      Jobs at Houzz

      4 jobs in United States
      Assistant Controller
      United States
      ·
      $150K - $200K /yr
      (Employer provided)
      View job
      Director, SEO & AEO
      United States
      ·
      $175K - $200K /yr
      (Employer provided)
      View job
      Product Support Specialist I
      Remote
      ·
      $21 - $23 /hr
      (Employer provided)
      View job
      Product Manager
      Illinois
      View job
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