USAA Interview Question: How do you feel about dealing with disgruntled customers? | Glassdoor

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USAA Mortgage Processor III interview

USAA Interview Question

Mortgage Processor III Interview

How do you feel about dealing with disgruntled customers?

Interview Answers

Anonymous

Jun 26, 2015

Always keep calm, try to be reassuring and reasonable to customer.

Anonymous

Mar 5, 2015

I find it a challenge and an opportunity to find a mutual solution.

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