USAA reviews

Micromanagement Executive management doesn't listen to their managers or adjusters. No trust in employees to make decisions. Quality is constantly nitpicking files. You're not allowed to make any mistakes before getting put improvement plan. Adjusters literally crying in meetings because of the stress. High turnover so be ready to take on your peers messy claims then get scolded for not keeping up. Your reviews are all about surveys and quality even if quality only does one review of the hundreds of claims you handle you'll end up off track.

- office life (if you don't like that sort of thing - RTO is a must) - job stagnation (large ship. moves slow. not many promotions available) - giant company and old. lot of growing pains to catch up. - Bureaucracy is everywhere.