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      HubSpot

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      Customer Success Specialist Interview

      Jun 25, 2021
      Anonymous Interview Candidate
      No offer
      Negative experience
      Difficult interview

      Application

      I interviewed at HubSpot

      Interview

      The interview process was smooth. Had an initial call with the HR manager, before proceeding to the second round with the CSMs consisting of 2 x 45mins sessions of role play and product demonstration. The HR manager prepped me well for the session.

      Interview questions [1]

      Question 1

      Why do you want to work in Hubspot
      Answer question

      Other Customer Success Specialist Interview Reviews for HubSpot

      Customer Success Specialist Interview

      May 12, 2026
      Anonymous employee
      Accepted offer
      Positive experience
      Average interview

      Application

      I interviewed at HubSpot

      Interview

      First had call with recruiter, then had a call with one manager and finally an interview with 3 different managers, including the manager from round 2 (each for 30 minutes)

      Customer Success Specialist Interview

      May 10, 2022
      Anonymous Interview Candidate
      Dublin, Dublin
      No offer
      Negative experience
      Difficult interview

      Application

      I applied online. The process took 2 weeks. I interviewed at HubSpot (Dublin, Dublin) in May 2022

      Interview

      1 - Contact call with HR. 2- Exercises about their Marketing Trial Hubspot. 2- Interview with the Team Lead where I had to show him how one of their product works. 3- No response after a week, had to contact them backj

      Interview questions [1]

      Question 1

      I had to show how the product works, without knowing much about it, some general questions.
      1 Answer

      Customer Success Specialist Interview

      Oct 31, 2021
      Anonymous Interview Candidate
      No offer
      Positive experience
      Difficult interview

      Application

      I interviewed at HubSpot

      Interview

      Interview process was tough, have to make sure you go through the assignment well and all the resources on Hubspot platform. Might be confusing for someone with no tech background. HR rep was very helpful.

      Interview questions [1]

      Question 1

      Onboard a new customer to use hubspot service
      Answer question

      HubSpot interviews FAQs

      • Customer Success Specialist applicants have rated the interview process at HubSpot with 3 out of 5 (where 5 is the highest level of difficulty) and assessed their interview experience as 50% positive. To compare, the company-average is 57.3% positive. This is according to Glassdoor user ratings.
      • Candidates applying for Customer Success Specialist roles take an average of 14 days to get hired, when considering 2 user submitted interviews for this role. To compare, the hiring process at HubSpot overall takes an average of 25 days.
      • Common stages of the interview process at HubSpot as a Customer Success Specialist according to 2 Glassdoor interviews include:

        Phone interview:  50%

        One on one interview:  50%

      • Here are the most commonly searched roles for interview reports -

        1. Account Executive(416) ;
        2. Software Engineer(178) ;
        3. Customer Support Specialist(163) ;
        4. Senior Software Engineer(157) ;
        5. Customer Success Manager(135) ;
        6. Business Development Representative (BDR)(113) ;
        7. Growth Specialist(113) ;
        8. Sales(75) ;
        9. Channel Account Manager(61) ;
        10. Sales Manager(57) ;
        11. Senior Customer Support Specialist(46) ;
        12. Recruiter(45) ;
        13. Inbound Success Coach(40) ;
        14. BDR(39) ;
        15. Manager(38) .


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      Jobs at HubSpot

      11 jobs in United States
      Senior Marketer, AI Driven Customer Reference Program
      Los Angeles, CA
      ·
      $92K - $138K /yr
      (Employer provided)
      View job
      Senior Marketer, AI Driven Customer Reference Program
      San Francisco, CA
      ·
      $92K - $138K /yr
      (Employer provided)
      View job
      Senior Marketer, AI Driven Customer Reference Program
      United States
      ·
      $92K - $138K /yr
      (Employer provided)
      View job
      Senior Marketer, AI Driven Customer Reference Program
      Austin, TX
      ·
      $92K - $138K /yr
      (Employer provided)
      View job
      Senior Marketer, AI Driven Customer Reference Program
      Chicago, IL
      ·
      $92K - $138K /yr
      (Employer provided)
      View job
      View all Customer Success Specialist Jobs