Skip to contentSkip to footer
  • Community
  • Jobs
  • Companies
  • Salaries
  • For Employers
      Notifications

      Loading...

      Elevate your career

      Discover your earning potential, land dream jobs, and share work-life insights anonymously.

      employer cover photo
      employer logo
      employer logo

      HubSpot

      Engaged Employer

      About
      Reviews
      Pay & benefits
      Jobs
      Interviews
      Interviews
      Related searches: HubSpot reviews | HubSpot jobs | HubSpot salaries | HubSpot benefits | HubSpot conversations
      HubSpot interviewsHubSpot Customer Success interviewsHubSpot interview
      Company Bowl sample

      Want the inside scoop on your own company?

      Check out your Company Bowl for anonymous work chats.

      Bowls

      Get actionable career advice tailored to you by joining more bowls.

      Followed companies

      Stay ahead in opportunities and insider tips by following your dream companies.

      Job searches

      Get personalized job recommendations and updates by starting your searches.

      Customer Success Interview

      Jun 28, 2021
      Anonymous Interview Candidate
      No offer
      Positive experience
      Difficult interview

      Application

      I applied online. The process took 3 weeks. I interviewed at HubSpot in Jun 2021

      Interview

      Seven 30 minute phone calls, 4 of which were zoom. One case study review (which they had me prepare for but never asked me to present). Overall, I loved their transparency and HubSpot continues to be one of my top choices for jobs. Pros: - Everyone I interviewed with was enthusiastic, smart, and well prepared. - The questions were thought provoking and felt they give you a lot of opportunity to showcase your knowledge in the company - I loved that they took the time to give feedback about why I did not receive the offer. They told me that it was because I did not have enough examples of my current day to day. Cons: - I was frustrated they put a lot of focus on the Case Study review, so I took extra time preparing a deck and presentation they never asked me to present. - I felt like because I spent so much time preparing the case study, I was not as prepared for other examples of my work. I feel that case study showed explicitly my value-add, but I was never given the opportunity to present it. - They said they were excited to interview me for other positions in the future, but that I had to wait at least 6 months before I could reapply. It seems like a waste of good talent if they put you on a probation period if you are not a good fit for one particular position.

      Interview questions [1]

      Question 1

      What 3 questions would you ask the CEO?
      1 Answer

      Other Customer Success Interview Reviews for HubSpot

      Customer Success Interview

      Mar 16, 2025
      Anonymous Interview Candidate
      No offer
      Negative experience
      Average interview

      Application

      I interviewed at HubSpot

      Interview

      Asked a lot of very specific questions that in the end didn't apply to the role in question. Interviewer wasn't very friendly either and didn't seem interested in understanding my background, just getting answers to their specific questions.

      Interview questions [1]

      Question 1

      Examples of a time I had mentored a colleague
      Answer question

      Customer Success Interview

      Apr 9, 2024
      Anonymous Interview Candidate
      Los Angeles, CA
      No offer
      Positive experience
      Average interview

      Application

      I applied online. I interviewed at HubSpot (Los Angeles, CA)

      Interview

      Standard interview process, began with a recruiter call, hiring manager call and then to a project based task plus a panel. The recruiter was very helpful plus clear and concise about next steps, timing and expectations.

      Interview questions [1]

      Question 1

      What is your background and why are you interested in this position
      Answer question
      1

      Customer Success Interview

      Nov 3, 2022
      Anonymous Interview Candidate
      Singapore
      No offer
      Negative experience
      Easy interview

      Application

      I applied through other source. I interviewed at HubSpot (Singapore) in Oct 2022

      Interview

      Horrified by the cold and hostile approach of the HR personnel. No introduction of the company was said at the starting point of the call and throughout! The call started with " Are you ready for the interview?" and followed by " Alright, lets start the interview. Introduce yourself." Talk about basic courtesy 101. HR is still the face of the company! goodness, gracious. Hubspot is all about CRM integration for a cohesive overall customer journey and experience. Your interview process seems to speak otherwise. It was just questions after questions. and NOT a conversation? When asked about career progression and the timeline as I was curious about it, the HR was so hostile and replied " is this a concern for you? " No, i am very concerned about the way HR department at hubspot hires HR executive. oh god. What a blessing in disguise, think I dodge a bullet.

      Interview questions [1]

      Question 1

      Introduce yourself two other behavioural questions that are utmost meaningless in my opinion.
      Answer question
      5

      Jobs at HubSpot

      12 jobs in United States
      Senior Marketer, AI Driven Customer Reference Program
      United States
      ·
      $92K - $138K /yr
      (Employer provided)
      View job
      Senior Marketer, AI Driven Customer Reference Program
      Los Angeles, CA
      ·
      $92K - $138K /yr
      (Employer provided)
      View job
      Senior Marketer, AI Driven Customer Reference Program
      San Francisco, CA
      ·
      $92K - $138K /yr
      (Employer provided)
      View job
      Senior Marketer, AI Driven Customer Reference Program
      Chicago, IL
      ·
      $92K - $138K /yr
      (Employer provided)
      View job
      Senior Marketer, AI Driven Customer Reference Program
      Boston, MA
      ·
      $92K - $138K /yr
      (Employer provided)
      View job

      HubSpot interviews FAQs

      • Customer Success applicants have rated the interview process at HubSpot with 2.7 out of 5 (where 5 is the highest level of difficulty) and assessed their interview experience as 50% positive. To compare, the company-average is 57.3% positive. This is according to Glassdoor user ratings.
      • Candidates applying for Customer Success roles take an average of 20 days to get hired, when considering 4 user submitted interviews for this role. To compare, the hiring process at HubSpot overall takes an average of 25 days.
      • Common stages of the interview process at HubSpot as a Customer Success according to 4 Glassdoor interviews include:

        Presentation:  27%

        Phone interview:  27%

        One on one interview:  18%

        Group panel interview:  9%

        Background check:  9%

        Skills test:  9%

      • Here are the most commonly searched roles for interview reports -

        1. Account Executive(416) ;
        2. Software Engineer(178) ;
        3. Customer Support Specialist(163) ;
        4. Senior Software Engineer(157) ;
        5. Customer Success Manager(135) ;
        6. Business Development Representative (BDR)(113) ;
        7. Growth Specialist(113) ;
        8. Sales(75) ;
        9. Channel Account Manager(61) ;
        10. Sales Manager(57) ;
        11. Senior Customer Support Specialist(46) ;
        12. Recruiter(45) ;
        13. Inbound Success Coach(40) ;
        14. BDR(39) ;
        15. Manager(38) .


      Glassdoor

      • About / Press
      • Awards
      • Blog
      • Research
      • Contact Us
      • Guides

      Employers

      • Free Employer Account
      • Employer Center
      • Employers Blog

      Information

      • Help
      • Guidelines
      • Terms of Use
      • Privacy & Ad Choices
      • Do Not Sell Or Share My Information
      • Cookie Consent Tool
      • Security

      Work With Us

      • Advertisers
      • Careers
      Download the App

      • Browse by:
      • Companies
      • Jobs
      • Locations
      • Communities
      • Recent Posts

      Copyright © 2008-2026. Indeed, Inc. "Glassdoor," "Worklife Pro," "Bowls," and logo are proprietary trademarks of Indeed, Inc.

      View all Customer Success Jobs