Customer Support Representative applicants have rated the interview process at HubSpot with 3.5 out of 5 (where 5 is the highest level of difficulty) and assessed their interview experience as 75% positive. To compare, the company-average is 57.3% positive. This is according to Glassdoor user ratings.
Candidates applying for Customer Support Representative roles take an average of 19 days to get hired, when considering 4 user submitted interviews for this role. To compare, the hiring process at HubSpot overall takes an average of 25 days.
Common stages of the interview process at HubSpot as a Customer Support Representative according to 4 Glassdoor interviews include:
Phone interview: 29%
One on one interview: 21%
Presentation: 14%
Drug test: 7%
Personality test: 7%
Skills test: 7%
IQ intelligence test: 7%
Other: 7%
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I applied through a recruiter. The process took 1+ week. I interviewed at HubSpot (New York, NY) in Oct 2021
Interview
Recruiter reached out to me through linked in for position and did phone interview and wanted to move me through the process. Next I moved through the demo process and customer service lead was on her phone most of the time and was not professional or transparent. In the end, didnt here until a week later and they don't provide feed back because of how much people they are hiring which is unfortunate. Wouldn't reccomend since I had such a horrible and unprofessional experience .
The first interview is aking you about your experience, expetations and then they'd ask you how to navigate in the hubsport platform and do a roleplay- Kind of difficult and its important to explore all the platform beforehand