Customer Success Manager (CSM) applicants have rated the interview process at HubSpot with 3.6 out of 5 (where 5 is the highest level of difficulty) and assessed their interview experience as 57% positive. To compare, the company-average is 57.3% positive. This is according to Glassdoor user ratings.
Candidates applying for Customer Success Manager (CSM) roles take an average of 32 days to get hired, when considering 7 user submitted interviews for this role. To compare, the hiring process at HubSpot overall takes an average of 25 days.
Common stages of the interview process at HubSpot as a Customer Success Manager (CSM) according to 7 Glassdoor interviews include:
Phone interview: 25%
Skills test: 20%
Group panel interview: 15%
Presentation: 15%
Background check: 10%
One on one interview: 10%
Other: 5%
Here are the most commonly searched roles for interview reports -
I applied through an employee referral. The process took 4 weeks. I interviewed at HubSpot
Interview
The interview was pleasantly friendly, professional, and constructive - by the last rough really felt an evolution not only in interest but clarity for me and my interviewer about the collaboration we were about to embark in.
Interview questions [1]
Question 1
Tell me about a time you had to manage diffère stakeholders with competing goals?
Two things I liked: The people I spoke with were very friendly. Hubspot give you a lot of materials to prepare for interviews.
Two things I didn't like: I was not informed from the outset of how many rounds of interviews and tests the interview process would consist, and I actually still don't know. It took too long after interviews to learn whether you were invited to join a next step.
The process took 2 weeks. I interviewed at HubSpot (Melbourne) in Oct 2024
Interview
There was an initial screening interview with a Talent Acquisition team member, then a Manager interview. I withdrew my application before the Manager interview. I felt that the culture at HubSpot was not in alignment with industry standards, or my expectations. A couple of examples of this: I was told by the initial interviewer that the manager would want the successful candidate to 'bleed orange'. Secondly, after looking at the potential interview questions, there was a question along the lines of 'tell me about a time you had to fire a friend'. For these reasons, I felt that the organisation lacked professionalism.
I applied online. The process took 5 weeks. I interviewed at HubSpot (Seattle, WA)
Interview
3 rounds, first with a recruiter, then with a manager, then with 4 team members (about 2 hours) and a presentation about a case study with one of the people