I applied in-person. I interviewed at Hy-Vee (Iowa City, IA) in Aug 2020
Interview
Easy process, just apply, interview, background check. They ask you a lot of questions about customer service, if you don't have experience in something similar it will be too difficult to answer them.
Interview questions [2]
Question 1
What do you do to make people happy.
What do you tell a customer if you don't find anything they need.
What do you tell a customer if you're late.
And like 20 more questions.
I applied online. I interviewed at Hy-Vee (West Des Moines, IA)
Interview
It was one interview that was very quick and easy. It was only a couple of questions and the interviewers were really laid back and chill. I was in and out in 15 minutes and got an offer the same day.
Interview questions [1]
Question 1
What was a negative experience that you have had with a customer?
The questions were clear, mostly focused on basic skills and previous experience, and nothing felt overly difficult or unexpected. The interviewer was friendly, professional, and made the conversation feel comfortable rather than stressful.
Online Shopper applicants have rated the interview process at Hy-Vee with 1.7 out of 5 (where 5 is the highest level of difficulty) and assessed their interview experience as 90% positive. To compare, the company-average is 73.1% positive. This is according to Glassdoor user ratings.
Candidates applying for Online Shopper roles take an average of 11 days to get hired, when considering 10 user submitted interviews for this role. To compare, the hiring process at Hy-Vee overall takes an average of 10 days.
Common stages of the interview process at Hy-Vee as a Online Shopper according to 10 Glassdoor interviews include:
One on one interview: 38%
Drug test: 15%
Skills test: 15%
Personality test: 8%
Presentation: 8%
Group panel interview: 8%
IQ intelligence test: 8%
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