Customer Service Representative applicants have rated the interview process at Hy-Vee with 1 out of 5 (where 5 is the highest level of difficulty) and assessed their interview experience as 33% positive. To compare, the company-average is 73.1% positive. This is according to Glassdoor user ratings.
Candidates applying for Customer Service Representative roles take an average of 4 days to get hired, when considering 3 user submitted interviews for this role. To compare, the hiring process at Hy-Vee overall takes an average of 10 days.
Common stages of the interview process at Hy-Vee as a Customer Service Representative according to 3 Glassdoor interviews include:
One on one interview: 43%
Drug test: 29%
Background check: 14%
IQ intelligence test: 14%
Here are the most commonly searched roles for interview reports -
I applied in-person. The process took 1 week. I interviewed at Hy-Vee (Gretna, NE) in Jan 2025
Interview
They did not really listen at all, especially during the interview. I would advise against this specific location. It's better to chose an employer who is willing to consider your life outside of working for the company.
I applied through an employee referral. The process took 5 days. I interviewed at Hy-Vee (Peoria, IL) in Jan 2018
Interview
The interview was quick and easy. I had a lot of experience so that helped a lot with the whole process. When I was with the company, I was able to move into management as well.
Interview questions [1]
Question 1
They asked about any previous experience, how I work with customers, etc.
I applied online. The process took 1 day. I interviewed at Hy-Vee (Des Moines, IA) in Jan 2016
Interview
Laid back, conversational. Lets HR know you are comfortable with talking to people and can speak well. It was mostly a conversation about why you want to help customers and what is exciting to you about working in that setting.