The first step (like most jobs these days) is getting past the online system. You need to have enough of their keywords in your application to even get sent to HR, so if you don't read the posting carefully, you might as well not apply.
Next came a short phone interview. The questions were very similar in all interview rounds. He asked typical behavioral questions about my background and how I've reacted in various difficult situations. We also talked about potential locations and clients. I then received a call from the national program manager asking me which locations I was interested in, and scheduled video interviews shortly thereafter. The video interviews lasted about an hour each, again with typical interview questions. The next step is an invite to an in-person interview at the 1 or 2 locations you are interested in. Finally, they extend an offer for you to work at one location.
The whole process, with the holidays in between, took about 2 months, for a June start date.
Basic - pretty standard process for any other companies. It was pretty annoying because after been asked to answer 2 questions in a written response with a time limit on the of the interview they rejected me via a system generated email. I had to chase up for feedback myself twice to get the recruiter fluff me off saying "due to lack of experience.." - which I called confusing because if it's my experience, they should've been able to see that through my CV. The recruiter finally bothered to give me a call after me chasing her up on 2 occasions 1 week apart via email and LinkedIn, I expressed my disappointment - is it not common courtesy to provide feedback for candidates that put in extra time and effort to fulfil the request they've put forward? The excuse I got was that the hiring manager went on leave (I don't get why I still had to chase it up myself). Overall a very arrogant company - they still think that they are at their prime with mainframes and hardware. Well it's 2019. Personally don't want to and won't consider this place again - there are plenty of up and rising technology companies. Don't waste your time. They'll get you to do cartwheels and bend your back backwards and then reject you with a system generated email.
I applied through college or university. The process took 2 weeks. I interviewed at IBM (Toronto, ON) in May 2015
Interview
The interview was a part of the IBM Summit program for University hires for the Client representative position. 2 rounds of interviews were conducted which were about 25 minutes each. The interview process was a combination of networking and interview and there were many IBM executive level employees available for interaction.
Interview questions [1]
Question 1
What do you think about IBM?
Why do you want to switch from a development position to a Client rep position?
What do you think about the presentation which was given before the interviews?
Tell me a time when the project did not go successfully ?
I applied online. The process took 3 weeks. I interviewed at IBM (New York, NY) in May 2015
Interview
3 interviews, all were phone calls, pretty straightforward. Mostly behavioral questions, they try to understand how you act in some situations since this is a sales role. No tricks, very nice people
Client Representative applicants have rated the interview process at IBM with 3.1 out of 5 (where 5 is the highest level of difficulty) and assessed their interview experience as 78% positive. To compare, the company-average is 66.3% positive. This is according to Glassdoor user ratings.
Candidates applying for Client Representative roles take an average of 58 days to get hired, when considering 9 user submitted interviews for this role. To compare, the hiring process at IBM overall takes an average of 30 days.
Common stages of the interview process at IBM as a Client Representative according to 9 Glassdoor interviews include:
One on one interview: 32%
Phone interview: 23%
Background check: 23%
Group panel interview: 9%
Skills test: 5%
IQ intelligence test: 5%
Presentation: 5%
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