I applied through a staffing agency. The process took 3 months. I interviewed at ICICI Bank (Guwahati) in Jan 2016
Interview
NISM and NSDL examinations were held, telephonic interview and face to face interview were held. I got in through NIIT banking training process. Also PGDBO course was meant to be done.
I applied online. I interviewed at ICICI Bank (Hyderābād)
Interview
Self introduction and experience related questions. Total 2 rounds happened, first round includes exam , and second round is face to face interview. Overall result tooks one month to receive offer Letter. Finally the interview went good and reached to the expectations as a fresher when I gave the interview
Interview questions [1]
Question 1
Self introduction and experience related questions.
I applied online. I interviewed at ICICI Bank (Bengaluru) in Nov 2021
Interview
I applied through icici bank official website, after a month I got email from the organisation regarding the date and time for the interview and Also a webx application link. After 2 weeks I got a call from the HR team.
Interview questions [1]
Question 1
Self introduction and some basic questions relating to bank terms
Customer Service Officer applicants have rated the interview process at ICICI Bank with 2 out of 5 (where 5 is the highest level of difficulty) and assessed their interview experience as 75% positive. To compare, the company-average is 74.8% positive. This is according to Glassdoor user ratings.
Candidates applying for Customer Service Officer roles take an average of 1 day to get hired, when considering 4 user submitted interviews for this role. To compare, the hiring process at ICICI Bank overall takes an average of 19 days.
Common stages of the interview process at ICICI Bank as a Customer Service Officer according to 4 Glassdoor interviews include:
Background check: 22%
IQ intelligence test: 22%
One on one interview: 22%
Phone interview: 11%
Drug test: 11%
Skills test: 11%
Here are the most commonly searched roles for interview reports -