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      IDEXX Laboratories

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      Outside Sales Representative-companion Pet Division Interview

      Jun 19, 2016
      Anonymous Interview Candidate
      Birmingham, AL
      No offer
      Negative experience
      Average interview

      Application

      I applied through a recruiter. The process took 4 weeks. I interviewed at IDEXX Laboratories (Birmingham, AL) in May 2016

      Interview

      I was contacted by an IDEXX HR person via LinkedIn. A phone interview was scheduled with him (which went well and he passed me on to the in-person interview with the hiring manager the following week) . The interview was 3 hours and 45 minutes, did include a mock sales situation/role play (which went well), and was surprisingly comfortable, given the length. I was told that 2 others were interviewing for this position but that only 2 would be moving on to the final interview (with the regional manager) and an offer would be made mid-month. Mid-month came and I had received no notification at all from IDEXX. I had to reach out to the HR contact (the one who reached out to me, conducted the phone interview AND set the in-person interview up) twice before I received a response. His response was "I've not heard anything either. No news is not necessarily bad news. When I hear something I will reach out to you with either feedback or next-steps". Nine days later I've yet to receive notification. I find this to be not only rude, but highly unprofessional. To have been put through such an unusual, and very lengthy interview, I feel I deserve at least a standard rejection email. I would not recommend anyone interviewing with this company.

      Interview questions [2]

      Question 1

      The role play involved me selling Lasik surgery equipment to an ophthalmologist (who was the hiring manager).
      1 Answer

      Question 2

      Another area IDEXX employee (the specialist who will be working with whoever gets hired) came in at the end of the interview (the hiring manager stepped out) and talked with me.
      1 Answer
      4

      IDEXX Laboratories interviews FAQs

      • Here are the most commonly searched roles for interview reports -

        1. Lab Technician(60) ;
        2. Medical Laboratory Technician(50) ;
        3. Specimen Processor(25) ;
        4. Laboratory Technician(20) ;
        5. Customer Support Consultant(19) ;
        6. Sales Representative(18) ;
        7. Veterinary Diagnostic Consultant(18) ;
        8. Project Manager(16) ;
        9. Manager(15) ;
        10. Inside Sales Representative(14) ;
        11. Intern(13) ;
        12. Lab Assistant(13) ;
        13. Sales(13) ;
        14. VDC(13) ;
        15. Customer Service Representative(12) .


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