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      IDEXX Laboratories

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      Field Support Interview

      Oct 9, 2014
      Anonymous Interview Candidate
      Seattle, WA
      No offer
      Positive experience
      Average interview

      Application

      I applied through a recruiter. The process took 4 weeks. I interviewed at IDEXX Laboratories (Seattle, WA) in Oct 2014

      Interview

      Recieved an email from a recruiter on a job website telling me I was qualified to apply for position. Talked to recruiter on the phone for about an hour. Discussed job history, job details, and salary etc. Then had an interview with the area hiring manager who was great. Not intimidating or stressful at all. Waiting for call back on next step.

      Interview questions [1]

      Question 1

      How do you deal/talk down an irate customer? Give example. How would you troubleshoot low platelet results that the doctor is consistently getting?
      Answer question

      IDEXX Laboratories interviews FAQs

      • Field Support applicants have rated the interview process at IDEXX Laboratories with 3 out of 5 (where 5 is the highest level of difficulty) and assessed their interview experience as 100% positive. To compare, the company-average is 57.5% positive. This is according to Glassdoor user ratings.
      • Candidates applying for Field Support roles take an average of 29 days to get hired, when considering 1 user submitted interviews for this role. To compare, the hiring process at IDEXX Laboratories overall takes an average of 29 days.
      • Common stages of the interview process at IDEXX Laboratories as a Field Support according to 1 Glassdoor interviews include:

        Presentation:  33%

        Phone interview:  33%

        One on one interview:  33%

      • Here are the most commonly searched roles for interview reports -

        1. Lab Technician(60) ;
        2. Medical Laboratory Technician(50) ;
        3. Specimen Processor(25) ;
        4. Laboratory Technician(20) ;
        5. Customer Support Consultant(19) ;
        6. Sales Representative(18) ;
        7. Veterinary Diagnostic Consultant(18) ;
        8. Project Manager(16) ;
        9. Manager(15) ;
        10. Inside Sales Representative(14) ;
        11. Intern(13) ;
        12. Lab Assistant(13) ;
        13. Sales(13) ;
        14. VDC(13) ;
        15. Customer Service Representative(12) .


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    • Jobs at IDEXX Laboratories

      49 jobs in United States
      Customer Support Consultant - Bilingual (French & English)
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      $46K - $75K /yr
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      Laboratory Technician – 3rd Shift
      West Sacramento, CA
      ·
      $25 - $25 /hr
      (Employer provided)
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      Laboratory Technician – 3rd Shift
      West Sacramento, CA
      ·
      $25 - $25 /hr
      (Employer provided)
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