I applied through a staffing agency. The process took 1 day. I interviewed at ING (Hannover)
Interview
I was sent there by a recruiter. Didn't wait long I lobby. Nice office, very professional front desk manager. Three other applicants came in with me.
Most has bank experience. I didn't.
Interview questions [1]
Question 1
What is your strong point?
What is your week point?
Why do you think we should hire you?
I applied online. The process took 1+ week. I interviewed at ING (Bucharest, Bucuresti) in May 2017
Interview
The process was smooth, everyone was friendly. Even though i got a late reply and was rejected, the fact that they bothered to reply means a lot. A family member reapplied and got in, so they believe in second chances
Interview questions [1]
Question 1
They will give a make-believe situation with a customer and you have to provide your best answer. They do this to test how far you ca go
Customer Service applicants have rated the interview process at ING with 2.5 out of 5 (where 5 is the highest level of difficulty) and assessed their interview experience as 50% positive. To compare, the company-average is 60.9% positive. This is according to Glassdoor user ratings.
Candidates applying for Customer Service roles take an average of 6 days to get hired, when considering 2 user submitted interviews for this role. To compare, the hiring process at ING overall takes an average of 22 days.
Common stages of the interview process at ING as a Customer Service according to 2 Glassdoor interviews include:
Group panel interview: 33%
Presentation: 33%
Background check: 17%
Personality test: 17%
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