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      InMotion Hosting

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      Related searches: InMotion Hosting reviews | InMotion Hosting jobs | InMotion Hosting salaries | InMotion Hosting benefits
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      Tech Support Interview

      Mar 30, 2011
      Anonymous employee
      Virginia Beach, VA
      Accepted offer
      Neutral experience
      Easy interview

      Application

      I applied online. The process took 1 week. I interviewed at InMotion Hosting (Virginia Beach, VA) in Feb 2011

      Interview

      They call and ask you everything about networking and web hosting. They'll also ask you if you know any Linux. If they like you (which really is if you're willing to work for $12.00-$13.50) you get a phone interview with the president. Apparently this guys has a lot of time on his hands. He asks you basically all the same questions from the first phone interview. If he says all is good, then you go in for a panel interview. The HR lady was late for everything and the 'managers' had the personalities of rocks. I was hired and told I would have 2 weeks training (not true, it's more like 3-4 weeks of working a training schedule).

      Interview questions [1]

      Question 1

      Are you willing to work for $13.00 per hour.
      1 Answer
      1

      Other Tech Support Interview Reviews for InMotion Hosting

      Tech Support Interview

      Oct 21, 2017
      Anonymous employee
      Accepted offer
      Positive experience
      Easy interview

      Application

      I applied online. The process took 1 day. I interviewed at InMotion Hosting

      Interview

      It was a nice relaxed interview. I was recommended to a higher position because of my resume, but after the interview I was placed in pipeline for $10/hr for 2 weeks. So when they hired me, I was still only offered base $12/hr. And I didnt receive my signing bonus, other trainees had to ask for their bonus checks after the first week checks also after not recieving their bonus.

      Interview questions [1]

      Question 1

      Why do you like Linux ?
      Answer question

      Tech Support Interview

      Oct 12, 2017
      Anonymous employee
      Accepted offer
      Positive experience
      Easy interview

      Application

      I applied through an employee referral. The process took 1 week. I interviewed at InMotion Hosting in Feb 2013

      Interview

      After applying, you will do a phone screening with HR lady. Ask simple questions about customer service and minor hosting details (DNS, difference between servers, Email config) Next, will do an in-person meeting with people from the company. Usually, a support lead is involved going a bit more in-depth. Finally, have an interview with the president which is more of a cultural talk.

      Interview questions [3]

      Question 1

      Explain DNS
      Answer question

      Question 2

      Explain how to handle an upset customer with (fill in issue)
      Answer question

      Question 3

      Explain FTP
      Answer question
      avatar
      InMotion Hosting response
      8y
      Thank you for sharing your experience regarding the interview process here at InMotion Hosting! We have a lot of team members were referred by friends or family so it's great to hear from one about the hiring process. I'm glad to hear that the process was relatively quick and didn't take more than a week. We're happy you choose to join the team! Please feel free to email recruiters@inmotionhosting.com if you have more to share or if you have any questions about other positions in the company.

      InMotion Hosting interviews FAQs

      • Tech Support applicants have rated the interview process at InMotion Hosting with 2 out of 5 (where 5 is the highest level of difficulty) and assessed their interview experience as 67% positive. To compare, the company-average is 42.2% positive. This is according to Glassdoor user ratings.
      • Candidates applying for Tech Support roles take an average of 5 days to get hired, when considering 3 user submitted interviews for this role. To compare, the hiring process at InMotion Hosting overall takes an average of 12 days.
      • Common stages of the interview process at InMotion Hosting as a Tech Support according to 3 Glassdoor interviews include:

        Phone interview:  33%

        Skills test:  22%

        Group panel interview:  22%

        One on one interview:  22%

      • Here are the most commonly searched roles for interview reports -

        1. Customer Service Representative(13) ;
        2. Technical Support(13) ;
        3. Tier I Technical Support(8) ;
        4. Technical Support Specialist(7) ;
        5. Advanced Product Support(6) ;
        6. Tier I Support(5) ;
        7. Software Developer(4) ;
        8. Systems Administrator(4) ;
        9. Tech Support T1E(4) ;
        10. Technical Support Representative(4) ;
        11. Customer Service(3) ;
        12. Customer Service Representative (CSR)(3) ;
        13. T1E(3) ;
        14. APS(2) ;
        15. Customer Success Supervisor(2) .


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      Jobs at InMotion Hosting

      2 jobs in United States
      Developer/Programmer/Data Entry Specialist
      Charleston, SC
      View job
      Chief Revenue Officer
      United States
      ·
      $180K - $180K /yr
      (Employer provided)
      View job
      View all Tech Support Jobs