Customer Service Representative applicants have rated the interview process at InfoCision with 1.8 out of 5 (where 5 is the highest level of difficulty) and assessed their interview experience as 61% positive. To compare, the company-average is 62.2% positive. This is according to Glassdoor user ratings.
Candidates applying for Customer Service Representative roles take an average of 6 days to get hired, when considering 38 user submitted interviews for this role. To compare, the hiring process at InfoCision overall takes an average of 10 days.
Common stages of the interview process at InfoCision as a Customer Service Representative according to 38 Glassdoor interviews include:
Phone interview: 21%
One on one interview: 18%
Background check: 18%
Skills test: 12%
Personality test: 8%
Presentation: 8%
Drug test: 6%
IQ intelligence test: 4%
Group panel interview: 2%
Other: 2%
Here are the most commonly searched roles for interview reports -
I applied online. The process took 4 days. I interviewed at InfoCision (Bellbrook, OH) in Jun 2016
Interview
Applied online. Got a phone a call a few days later did the phone interview when I called them back as I missed their call the first time. They did a quick phone interview. Sent me a link to finish up some stuff and asked me to call back when I was done. I called back and they tried to get me to do the phone interview again. I had to explain I was just calling to set up the actual face to face interview. Set that up. Went in did some paper work and a little thing on the computer. The hr Alisha came out and got me for the interview. Very simple basic question from a sheet of paper. Told me about the position and the pay and how the schedule and training worked. I got to pick my day off. There is a 500 dollar bonus after the 13 weeks of training they offer because you don't get the bonus during training like you do after training.
Interview questions [3]
Question 1
What would our employer say your work ethic is like
I applied online. The process took 1 week. I interviewed at InfoCision
Interview
The interview was a one way interview on spark hire & they ask straight to the point questions that align with the job, no foolish questions. Easy smooth process from application to onboarding process.
Interview questions [1]
Question 1
Tell me about a time where you had to de-escalate a situation.
I applied online. I interviewed at InfoCision in Sep 2024
Interview
You fill out a basic online application process. After which they send you an email to download to your PC to test your internet speed. If you pass both, they send a simple questionnaire.
I applied online. I interviewed at InfoCision (Mississippi State, MS) in Apr 2024
Interview
Easy process and smooth. I don’t have anything negative to say. Everything was done by email and there was instant communication. I was given an email address if i had any issues or questions.